'Why Universal Orlando is Losing'
Theme Park Insider reader (and self-proclaimed former Universal Studios Florida employee) Brian B offers a sharp criticism of the Universal Orlando resort in a trip report on the Discussion Board: Why Universal Orlando is Losing
"As it was getting late, we skipped Spiderman and Doom and went to Hulk. I must say, I was MORTIFIED and disgusted by the Queue line at the Hulk coaster. When we went in, the guest in front of us pointed out two small piles of what appeared to be feces on the floor. This stranger turned to us and said 'That is F*&kng Disgusting. This would never happen at Disney'.."
Adding to the woes, three flatbed trucks useed to launch fireworks at Universal caught fire early this morning. There were no injuries and firefighters put out the fire in about one hour.
1 Persons comments do not condem a park.
Universal is still a tad behind Disney. I went to both Universal and Disney over spring break and USH still needs some work. We stayed at the Royal Pacific Resort and did not get our room until 11:30 that night when we arrived at about 10. There was a huge line at the front desk as well with only two people working.
I agree with Gareth, Universal does not get the respect it deserves! Universal has gone through some major transitions with changes in ownership/management and granted they made some mistakes,I feel they're on the verge of a big rebound in attendance with all of the upcoming attractions.
As far as things "not going wrong" at Disney, more than likely twice as much will go wrong at Disney. They are just much much much more experienced at hiding it from you. As far as Royal Pacific, it's not run by Universal, it is run by Lowes Hotels.
If the doors of USF had opened in 1970, would they still be in business today if they remained relatively the same? I doubt it.
Think you hit to nail on the head without realising.
Disney will always best its imitators because it is a true theme park, not a bunch of generic thrill rides 'dressed' with a common theme. Disney continues to deliver on an immersive sensory experience, whereas other parks rely on the draw of thrill rides. Folks who do not care about service, attention to detail, or the general appearance of a park, will likely not care about the Disney Experience. I offer proof of this theory by asking a rhetorical question:
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