Disneyland theme parks offer new service for visually-impaired visitors
Published: November 2, 2009 at 6:46 PM
A visitor uses Disney's handheld device for visitors with disabilities. Photo provided by Disney.
With audio descriptions, the device provides an audio narrative of what's happening on a particular ride or show. According to a Disney spokesperson, on the Haunted Mansion, for example, the audio description would say, "Our doom buggy rotates and we face backward. To our left, a knight’s armor guards an endless hallway. On our right, wilted flower arrangements surround a coffin. An eerie light escapes as bony hands push up the lid."
Other options on the handheld device include Assistive Listening, which provides amplified audio in selected attractions, and Handheld Captions (the flip side of Audio Descriptions, if you will, for hearing-impaired visitors), which displays text on the device screen in selected attractions.
Disney has added the audio descriptions today to the following attractions:
- Disneyland Railroad
- Alice in Wonderland, Peter Pan, Pinocchio, Small World, Snow White, Storybook Land and Toad in Fantasyland
- Buzz Lightyear, Finding Nemo and Honey, I Shrunk the Audience in Tomorrowland
- Tiki Room in Adventureland
- Haunted Mansion and Pirates of the Caribbean in New Orleans Square
- Winnie the Pooh in Critter Country
- Monsters Inc., MuppetVision, Tough to be a Bug and Turtle Talk in Disney's California Adventure
The devices are available at Guest Relations desks in Disney theme parks. Although there is no charge, a refundable deposit is required.
If any readers have feedback on services for visitors with disabilities offered by Disney or other theme parks, the comments await your input.