Theme park cast member stories: The Walt Disney World stroller police
By Robert NilesEver leave a stroller outside a Walt Disney World attraction, only to find it in a different place when you returned?
Published: April 19, 2010 at 9:33 AM
You might have been a target of the Disney Stroller Police.
Yeah, I served on the force. People curse our work, but trust me, you don't want to try walking through a theme park without Stroller Police there to clear the way.
When you work at a theme park attraction, one of your responsibilities is to keep the area around the entrance clean and orderly. So when folks pull their kids from their strollers before coming inside, we follow behind to move those strollers into neat lines.
Once we get the stroller parking zone established in the morning, most folks follow along, parking their strollers at the end of the rows, or filling a space left empty by a previous visitor.
But some folks never do get the hint. They just leave the stroller wherever the kid got out, with no concern that it be blocking a pathway, an exit door, or even someone else's stroller. So we stroller cops would have to grab that stroller and push it into place.
Funny thing, though, is that most of those folks never complained. I always suspected that they had no idea where they'd left the stroller, nor did they care. They just came to assume that they'd find it somewhere in the line-up of the strollers in front of the attraction when they exited. To them, the stroller police were more like the stroller valets.
Let's talk about the real stroller felons, though:
The pack rats
I couldn't afford a Ferrari, so I bought this stroller instead
And the worst of the stroller felons?
I only saw the Stroller SWAT Team in action once. Someone had locked a pack-rat stroller (ooh, a multiple offender!) to a lamppost outside Frontier Mercantile, blocking the breezeway to Adventureland that runs next to the Country Bear queue. The Bear Band host called the lead for advice. She delivered her response with a steely eye: "Call Security. Tell them to bring bolt cutters."
And they did. One snip, and the Stroller Police were free to relocate the offender... right next to a Stinky McStroller on the other side of the queue.
A few of us lingered to see who would claim it. A mom carrying a baby and dad lugging a toddler stopped short in front it, exchanged shocked glances to find their stroller not where they'd left it, and wheeled around to find a cast member to chew out. They saw us; Mom's eyes narrowed.... Then they noticed the 6'-2" security guard standing next to us, who stared right back at them, with a wry hint of smile on his face.
Mom and Dad immediately cast their eyes down into the stroller, where they laid the baby. Then they pushed away, turning their heads and keeping their eyes away from us.
Yeah, we're the Stroller Police. Don't mess with us.
This article has been archived and is no longer accepting comments.
More Theme Park News
Previous article: When will Europe start flying again?
Stories from a Theme Park Insider
What's it like to work in a theme park? Stories from a Theme Park Insider takes you inside the famous tunnels and backstage at Walt Disney World's Magic Kingdom for a look at how theme parks really work, sharing the funny moments and embarrassments that can happen when your job is someone else's vacation.
Order now: Kindle | iBooks | Paperback | Kindle (UK)
Theme Park Insider Guidebooks
Top U.S. Theme Parks
Walt Disney World's Magic Kingdom
Other Top International Parks
Readers' Top Themed Rides
Top Roller Coasters
Top Theme Park Shows
Features, News and Advice
2014 Blog PostsJan. Feb. Mar. Apr.
2013 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2012 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2011 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2010 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2009 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2008 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2007 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2006 Blog PostsJan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.
2005 Blog PostsDec.
2004-2005Staff column archive