The Day After the grand opening of Universal's Wizarding World of Harry Potter
Published: June 19, 2010 at 7:45 AM
People again are joining the queue near the front of the Islands of Adventure theme park for a six-hour (or more) wait just to gain entry into the new Harry Potter land. Once inside, as I predicted yesterday, the longest wait is not for the Harry Potter and the Forbidden Journey ride, but for the Ollivander's wand-selection show. Visitors are queuing three hours for the show, which admits just 20 guests at a time. (Ollivander's capacity makes Disney's Dumbo look like Pirates of the Caribbean.)
It steams me, though, to read comments from visitors complaining the Universal didn't prepare for the crowds. Are these folks so thick as to expect that they would be the only ones interested in visiting an attraction that people have been writing about for three years?
Obviously, crowds were going to be massive, and visitors should have expected that. Frankly, I think Universal's done a wonderful job so far. It's protecting the experience within the land by restricting access, and it is running the access queue the long way around the park, through Jurassic Park to Marvel Super Hero Island, to encourage people to experience alternate attractions first.
The only thing that Universal could have done that would have minimized the wait for the huge crowds that want to experience this delightful attraction was to have gone to the system I described in a vote of the week last week: Employ Universal Studios Singapore's system of making people buy tickets for a specific day. That way, Universal could have limited the number of people holding tickets valid on June 18 (and June 19, etc.), so that the area would not be overrun by visitors.
Even with that system though, Universal would have had to implement a FastPass-style timed entry system for the Wizarding World on top of that to avoid the six-hour waits as all the day's ticket-holders arrived early and rushed to do Harry Potter first.
Some visitors figured out how to make yesterday's crush of visitors work out for the best, though. Lines at neighboring Universal Studios Florida were short all day. Check out this comment from a Theme Park Insider reader:
I got into IOA at about 10, saw how insane the line was, left for studios, and rode everything in studios AND ate lunch in citywalk to be back in IOA by 1:45. (studios was absolutely dead, it was great!) My group decided to try and wait again because we heard it was only 4 hours to be let into the [wizarding] world... It turned out to be a 6 hour wait, but we finally got in. We did single rider on FJ and got in within 20 minutes.
The team members along the wait and inside wwohp really [made] everything run as smoothly as possible when all things were considered and I have to say they were very understanding about one person holding the place in line while the others hopped on a ride along the wait route. (It was only harry potter people were lined up for - the rest of the park had 5-10 min waits all day and we just did essentially our own version of child swap as we came to each ride in the line.)
"Hermione"'s system might be the best plan going for experiencing the Wizarding World of Harry Potter, should you have plans to visit Universal's Islands of Adventure in the next few weeks. Your other option would be to book a room in one of Universal's three on-site hotels, to get guaranteed early access into the land. (Rooms are sold out for many days in the summer, however.)
Remember, the Wizarding World of Harry Potter will be here a month from now, as well as six months from now and a year from now. I think it's a great attraction and well worth the wait, whether you wait in a long queue this week at Universal, or wait instead at home to book your trip.
Finally, thank you to all who've left such warm and appreciative comments on the articles we've posted from Orlando this week. I've had such fun covering this, obviously, and only wish that I'd had the chance to meet more Theme Park Insider readers in person while here this week. (Though I am completely exhausted by now!) Thank you, as always, for reading the site.