Disneyland Paris unveils major refurbishment plan for the resort
Written by Robert Niles
Disneyland Paris has been taking heat from fans recently, with complains that maintenance standards have fallen at Europe's most-attended theme park. The park's second gate, Walt Disney Studios, continue to languish as the runt of the Disney Parks chain, even as the other two parks Imagineers have conceded were "built on the cheap" — Disney California Adventure and Hong Kong Disneyland — get lavish upgrades.Tweet
Today, Disneyland Paris hosted a media day for European bloggers who cover the resort, to outline plans for refurbishments and improvements at the parks. You can follow the #eventDLP hastag on Twitter for updates during the presentations. I've selected some of the highlights to feature below.
Disney detailed plans for the redesign and refurbishment of rooms at all of Disneyland Paris' on-site hotels, including the addition of Cars "elements" to the Santa Fe Hotel. Wait a minute, I thought that Cars took place in California… ;^)
Disneyland Paris will not be adding DVC rooms to the resort, however. Now on to the parks themselves.
Crush's Coaster might be the nastiest queue in all of Disney, a limited-capacity spinning coaster with no FastPass or single rider line, and a queue that often fills to an hour wait before the park even opens. I'd love to see Disney try something to fix that mess.
Park officials also detailed improvements for Disneyland Paris' Halloween and Christmas celebrations, including new parade floats, soundtracks, and enhanced decorations in the parks. Managers also are working to address complaints about customer service by launching a new cast member recruitment campaign, targeted throughout Europe. (Translation: Let's get more non-French employees.)
Some DLP fans expressed skepticism about today's announcements, tweeting that they've been promised improvements in the parks before. But Disney's clearly "turned on the money hose," as one industry insider has said, trying to fix problems at its theme parks around the world created by corporate stinginess in the late 1990s and early 2000s. Maybe now will be Disneyland Paris' turn.
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