However, you used to be able to return your park stuff at the store and get a refund. Not anymore, strange!
Shouldn't they be giving US a discount as we've just saved them printing costs?
I think that these types of charges are really scraping the barrel to get more from your pocket.
Remember, the act of purchasing a ticket pretty much commits you to a visit. If you don't buy in advance, you can bail, up until the moment you hit the parking lot. It's in park's interest to have as many people committed to future visits as possible. (Thus, the brilliance of Disney World's low-price-per-day, 10-day, no-expire passports.)
Readers are correct to point out that Disney's online store does not carry everything, but that its operators tend to be good about working around that to get you what you want. Ultimately, parks should move toward an inventory system that integrates with an online storefront, allowing online to carry everything, and for park managers to have better data on what is (or is not) selling, in the park and online.
For example, stuff that sells relatively better online might be more prominently featured by the park exit, since that's the sort of thing that people are looking for once they get home.
Right now it says the site is down for maintenance, but I know if you call the park, they will get the item and send it to you. I would go to the website and look for their call center number (the one for the park, not the online site).
The parks should have a delivery method to move your purchases to the front of the park for pick up (with a reasonable time period for delivery.
Also a create a variety of Pirates of the Caribbean guy-liner.
As for an online store for SeaWorld, its strange because there use to be a link for a "Shamu Store" but now it is nowhere to be found.
All missed opportunities to increase overall revenues...create strong brand loyalty...and keep the magic going even when the consumer's dollars aren't physically there.
And with Six Flags losing money you'd think they would have an online store to increase profits, but they don't. What a great suggestion, Robert. (Now, as far as the idea of better breakfasts.....I'm not a fan of the idea -- more food in belly = more barfing on the thrill rides!!)