Joshua Counsil

Published: February 7, 2011 at 12:50 PM

All great points, Robert. As one of our engineering projects in the undergrad, we were asked to propose a solution to a problem you've seen on campus. I noticed the crowds around one of the Tim Horton's coffee shops were not only slowing service down at the shop, but also disrupting the flow of people to their classrooms. I approached the solution similarly to the one you implemented for Tom Sawyer's boats, keeping in mind the efficiency of Pirates' queue line.
M. Ryan Traylor

Published: February 7, 2011 at 2:19 PM

Disney and Universal are the master-queuers in both efficiency and theme. This even carries over to the Mickey & Friends parking garage at Disneyland. Funneled from toll plaza to single lane to parking lane. The only wait here depends on how the guest is paying (Parking pass, Credit/Debit, exact cash, cash w/change).

I for one hope that if the Dodger decide to build a parking garage at their stadium, they hire the Disney team.

Scott Supeck

Published: February 7, 2011 at 4:06 PM

Great stuff to pay attention to while on line. I think one of the best queue designs has to go to Disney's Expedition Everest. The layout and intense theming not only move guests through at a natural pace, but also creates the storyline of the coming ride. Nice observations, Robert.
David Sutter

Published: February 8, 2011 at 6:43 AM

Ill bite! But here come the red flag, It works with a level playing field of guests. Who walk up wait their turn. And low and behold, FAST PASS Lane. Which still bothers me to no end ive waited my time in the line and here comes throng of fast pass holders who get the jump on us waiting. No park has yet to perfect that system unless its a dual attraction. Example Space Mountain WDW Magic Kingdom. AS we all know theres the alpahia side and the omaga side. Ones ued for fast pass the other those who didnt get one or have one for another attration. Works well. No dont jump me guys. But If a park has a attraation thats got more then one side or show area good deal. If not. Lets do the math.

Published: February 8, 2011 at 5:38 PM

I loathe the fastpass system with every bone in my body. If you are planning on going on only one or two rides with fastpasses per day, it works great, you get fastpasses for those two and hardly have to wait in line. But if you plan on going every ride in the park that uses fastpass, your going to have to wait in some standy-by lines. stand-by lines that are going to have twice as long of a wait than if there was no fastpass. throughtout the course of the day you probably dont save any time at all, and may even lose time if you are hit with bad luck.
Myrina A

Published: February 10, 2011 at 10:17 PM

Disney has reported a death on one of their carousel rides. This is a part of the quarterly report on in-park injuries. The Disney carousel death was one of three major injuries at the park in Oct, November and Dec.. The 3 accidents were to park visitors over the age of 71.