It requires guests to enter a bunch of privacy invading data. I find it unhelpful. This will not make the park experience better. I wonder why Disney is gathering this information. What do they intent to do to improve the guest experience, or is this just about selling stuff?
I'm rather turn-off from it. I might not bother going, or maybe I should enter false data.
As for the information collection, it would be whatever guest want to share. There is generally a lot Disney already knows with a lot of guest just with purchasing tickets alone. I don't think that sharing birthdays, anniversaries, favorite princess or food allergies is a problem with most people...they end up telling Disney anyway.
Information like credit cards, SSN, or anything like that probably won't even be entered in the system, unless like now if you want to charge things to your room key. Just the wristband instead of a key.
I would say the best application for a demonstration would be the Kim Possible thing, except interactive screens around the park instead of a phone, using the wristbands.
This will be a trial-and-error with more than likely Disney having more Cast Members present at first to determine if they need fewer instead of vice versa. Chances of someone just walking forward into the park without a ticket or without a valid one are very slim.
For example, passing by Mr. Potato Head, he could "play psychic" and say someone's first name only and without actual visual recognition hardware or software state something like "Hey Robert, you again??? How was that Pizza you had last month? I'll let the management know."
I'm sure privacy would be a fear for some people, but I'm also sure that Disney would make many things optional other than your real name, thumb print, etc.
I'm not too sure about only having 1 for 4 "turnstiles" as I can see mobs getting out of control... I know I wouldn't want this in DLR since people try to sneak their way in a lot.
And if I just hold my wristband up to the FastPass machine, can everyone else in my group give me their wristbands so I can go get their FastPasses, too?
Because if people can't remove their wristbands for such things, we're going to be clogging FP lines, and eliminating one of the elements of a great visit strategy ("you go here, while I get the FastPasses there...").
Other things to consider: What about print-at-home tickets? Fully-staffed turnstile lanes would have to be devoted to accepting such tickets and exchanging them for wristbands (as they do now for paper tickets).
And what about annual and seasonal passes? Again, I would presume that we'd need removable wristbands for those, but what about the discount benefits we get with APs in Downtown Disney, etc.? Or the parking tollbooths? Would they have to be able to read the wristbands, or would we continue to have to carry a card, too?
All I know is if there is a loophole, on occasion, I may take it. With no turnstiles, it is just too easy to fake a confused look or look like I already did it with a fake pass.
Disney has gotten too big for its own good. Too many employees. They have to cut back. I guess they found a way. Instead, they need more security to ensure people don't obviously bypass the rules, but maybe they do anyways.
This "NextGen" initiative from Disney is only in the very early stages of release. The ideas and concepts have been in the works for a couple years now and only Sorcerers of the Magic Kingdom (to be released in Jan) and the new RFID turnstiles (so far only at Epcot) are what's been released. Mind you, these are all in test-phases too.
Disney is going to perfect it all before rolling it out in full. So questions like FastPasses...can they be exchanged, etc... and seasonal or annual passes...and other such things will be figured out before the full release.
As for cutting costs, Disney is doing that in some respects but they're not intending on letting anyone go. Disney is still hiring even just seasonal help of which I will be upon my move to Orlando in a month.
Thanks for linking to my article Skipper Adam, truly appreciated.
I'm excited to see how the wristbands play out. I'm sure their are some good ideas behind it.
The cool part though is the actual laundry service. There is a system that sorts darks/light/delicates for wash, and after, it scan to sort by location, gender and size. All they do is bring it back and place them on the rack. Pretty amazing what use RFID has.
Someone mentioned SS# - Disney should not have this. You should only give out your SS# when mandated by law or necessary for tax purposes. Disney falls into neither category. Places that have no business asking for it - doctors (unless medicare/caid) only want an easy avenue for debt collection.
At the Orlando parks the turnstiles are already staffed with about 1 person to every 4. How is this any different?
I also don't understand how this can be called a part of their NextGen project. Is that term used because the tickets used have changed? As for the entry gate it's just a natural evolution or modification to the current ticket scanning and entry system. That part isn't revolutionary.
For season pass holders they could give a snap on/off wristband. Which could be a great selling point that you get a cool wristband with your season pass. I also love the ability to track in the park. For the reason mentioned above...kids. They get lost/misplaced they can track them. Also, if they put in a program that you can list people that are allowed to leave the park with them (and you can update it if you brought family not typically with you). So then if the child's wristband is tracked leaving the park without one of the authorized people security could jump all over it.
As far as using this as a reduction in work force, think ahead. Fewer workers in one job frees up cash to spend on other areas of the park. Want more construction/expansion/renovation? Well, cutting the turnstile force allows the company to relegate those funds to other areas... areas that will have to hire people.