I was so unimpressed with Soarin' the last time I visited Epcot (about 2 weeks ago) that I took the time to stop by guest services to give them my opinion on the issue and the cast member who assisted me was well aware of the issue and made the statement off the record that they receive comments like that regarding Soarin' on a regular basis.
Please fix this Epcot! One of your few "E" ticket rides is a black eye on the park! That's not what you want your customers to remember, is it? Think about how your customers feel when they either nab a fastpass at noon for a 5PM ride time or the poor person who actually waits in the two hour line to have this type of an interaction. Not good!
But, it is no where near Fantasmic!. I mean, Soarin' is a nice movie, Fantasmic! has a dragon. That, for me, wins. Everything else is just icing on the cake. Tasty, tasty icing.
At least as the vote goes I don't have to explain to my kids how a ride won best Show.
That being said in the first round Shamu Rocks could/should have been counted as a "end of the night show"
As the only shows I could see beating Fantasmic and its scope are Philarmagic (by splitting Disney votes) and Shamu (as it's the basis for an entire concept of theme parks)
Otherwise this catergory seems academic going forward in years
For years Soarin' was the best - or almost the best, depending on my mood - thing going at DCA. But I think Fantasmic is the best thing at DL hands down.
At least today.