Published: January 8, 2013 at 4:24 PMIt shouldn't take longer to take a photo than a finger scan. Both take enough time to cause a delay.
Although I don't know their methods, they can save time by photographing the whole family and linking the tickets. Families usually travel together as a group.
They can avoid photographing kids since I don't expect the sharing of child tickets to be the problem as long as they are with the adults.
If the tickets are bought at the ticket booths, they should consider a quick photograph there. Maybe they should redesign the ticket booths to accomodate the taking of photographs.
Published: January 8, 2013 at 5:03 PMI like this idea. More sanitary than using finger prints too. Hopefully less people will be duped into buying invalid used multi-day passes.
Published: January 8, 2013 at 5:09 PMhave to be better than fingerprints. It always causes problems with people who have lots of children because many would never keep track of which child used which ticket last time. Also kids don't hold their fingers exactly the same over the scanner causing lots of recognition problems and then they have to do it over and over and over.
Never get in line behind grandparents with lots of grandkids . Bad idea.
Published: January 8, 2013 at 8:46 PMWe just got back for. Disneyland two days ago and we had a five day pass. Every time we entered the park we had to show our ID with our ticket. One of the ticket folks explained to me why but I have forgotten now. See,s they had issues with multi day pass tickets being taken or something.
Published: January 9, 2013 at 12:27 AMWhen my wife and I took a cruise a couple of years ago we had our photo taken as we boarded the first time. Thereafter everytime we left or re-boarded the ship that picture was checked against our faces. The computer system called up our face image automatically when our keycard was scanned and the whole process was fast and seamless. In fact it was considerably faster than the current fingerprint system in operation at WDW. If Disneyland are using a similar system it should improve the throughput considerably AND prove more reliable!
Published: January 9, 2013 at 1:44 AMAs a Disneyland AP holder for over a decade I would love to see the entrance gates specified for different passes (gate for only AP holder, gate for multi-day, single day, return...) Because it's frustrating to get in a "short" line just to have the guests in front of you not know what they're doing or asking the CM a bunch of questions and slowing down the line. AP holders go through very fast, now with this new photo requirement, the multi-day guests are going to slow down entry even more. It would be nice to have separate lines, but I know this will never happen because too many people won't have a clue and will get in the wrong line causing more frustration but I would sure like to have a couple gates as AP ony gates--it would move 2-3 times faster than the others.
Published: January 11, 2013 at 12:49 AMI want to second 126.96.36.199 comment that there should be separate entry gates for Annual Passholders. I've felt this way for years and share your frustration with the stupid questions, the slow process of printing hard tickets in exchange for e-Tickets, the even slower process of cast members signing in guests and more than anything else the overly chatty front gate attendant who insists on making small talk with everyone. Sorry, I don't appreciate your friendliness when I'm trying to get in!
I would also add that passholders should be able to scan their own tickets. They should use that automated scanner where you insert your pass into like they do for all tickets at WDW. Yes, it's there at the DLR and works they just don't use it. And I'll add that one cast member should be able to man two turnstiles since all they'll be doing is looking at photos that pop up on the screens. That would save on labor costs which I'm sure would excite someone in management.
Published: January 11, 2013 at 11:59 AMThe tickets from our first trip to WDW in 1994 have our pictures on them.
Published: January 11, 2013 at 12:20 PMCome on, how much is Disney really making on this? Remember when you gave an extra couple of C or D tickets to a family coming in as you were leaving the park after your vacation? Disney got paid for the tickets no matter who used them. Let the buyer beware if you actually buy an expired ticket from any vendor.
Published: January 11, 2013 at 11:07 PMGary Knackstedt based on your comments you don't understand the renting of multi-day tickets or the resale of partially used tickets. Disney is genuinely being ripped off by these scammers. This has nothing to do with handing someone else oa few unused tickets you paid for.