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Disney Vs. Universal: ULTIMATE SHOWDOWN

Walt Disney World: The battle to decide all battles, it will be broadcasted.

From Erik Yates
Posted October 22, 2006 at 7:02 PM
Its time for the ULTIMATE showdown. Time for you disney fans to finally step up and speak for the mouse. This is for a podcast show that will be doing the same thing. If you want to tell why disney is better, then go for it....I'll read your comments on the show. And I may have you on the show defending your view point.
Universal fans, I know I dont have to tell you....come out swingin!


Comments in chronological order. Most recent at the bottom. Scroll down to respond.

From Anthony Murphy
Posted October 23, 2006 at 8:11 AM
Oh no, not again!!!!


While Universal is good, Disney World is better, period! You know you all could say the thrill portion blah blah blab, but the consumer has spoken and has selected Disney World over Unviersal. Thats why Disney is not going to lower their prices, because they are in high demand!

Disney seems to be always reinventing themselves while Univesal has been static for the last few years. IOA was a smart move, but they have to keep on moving! Disney is still better because it sets the standard for everybody!

I think there is a lack of talking because Disney's record shows that they are top dog! Now do not paint me as the type of person that thinks that Disney is the ONLY thing in the world lets all hold hands and skip blah blah blab! There has been some pretty bad moves on Disney's part, but they always seem to overcome it! Universal is still reeling in it!

I mean didn't ex-Imagineers make IOA?


I mean how can millions of people be wrong? Universal has the same, if not better, outlets for advertising the parks! Disney owns half of the mainstream media, Universal (or GE) owns the other half. Strange Fact, GE used to sponsor Illuminations at EPCOT. Ironic.

From Chris Walton
Posted October 23, 2006 at 6:37 AM
Hopefully this will be "the war to end all wars", I'll have to be active in defending my beloved Universal, although this battle comes at a time when I'm planning a Disney trip for November.

From Mark Walker
Posted October 23, 2006 at 7:03 AM
Having got back from Drayton Manor, this was one of the last things I wanted to see, another rematch.

Groan...

Anyway, Disney is great, but Universal is better. Well actually, Universal is the best but I'm guessing Anthony and the 'Rat Pack' already knew that!

From Anthony Murphy
Posted October 23, 2006 at 8:02 AM
World Theme Park War II, a fitting name!


I mean I see this war as being a bit pointless now since we are all basing it on our own opinions so everybody wins. Most opinions on this kind of discussion are very insightful and true.

Though this one is for Erik so that that he has some material.

Simply put, the parks are more alike than different and depend on each other to keep the competion up which benefits us, the consumers. I also think that Universal has much to lose if they do bad while Disney, being established, has to do REALLY bad to start tumbling.

Again, I enjoy Universal quite alot, but thats because, in my opinion, they made it more "Disney" via IOA and Citywalk. Not saying that this is any issue, but Universal has struck the gold mine that Disney already found! Both places are getting rich and theme park tickets are still extremly expensive!

Finally, in this rambling, I have noticed that people in FL do not really like Disney World. Why is that? I mean you probably all have a great reason, but I just do not see it at the moment. We have a theme park in Chicago (well, Gurnee) and we all seem to love it even though it couldn't even hold an candle to Universal Orlando or Disney World!

From James Thrombley
Posted October 23, 2006 at 10:34 AM
In California, most folks love Disneyland.

From Erik Yates
Posted October 23, 2006 at 3:30 PM
I dont mean this to be a big debate thread, I just want to find a disney fanatic to go on a Universal podcast and debate it there. You would think disney fans would jump at that chance, but they are generally all talk.
We dont like disney in Florida because we have seen what they've done to Florida and the mess it has become.

From Anthony Murphy
Posted October 23, 2006 at 8:17 PM
No, I think people are generally concerned about looking like an idiot on the internet at expense of strangers. Only we make ourselves look like idiots on this site. You know, internet safety :) (not that you are bad or anything Erik), this is why I think people are being apprehensive about all this stuff. Most of the Universal fans refuse to talk about the facts and more about bashing Disney and making fun of people who like Disney more. Erik, for the most part you have been pretty good, but I am speaking about the general population of Universal die hard fans on this site. Its ok, I know we have crazy Disney people too! Also, your radio show has a very bias audience towards Universal so Disney people would look like stupid idiots. The same thing would happen if there was a Disney podcast. This is nothing against you! I love to hear your shows because they are put together pretty well and you got a great voice for radio!

To respond to your answer-

You are telling me that Disney destroyed FL, but not Universal. If anything, both are responsible for the "destruction" of FL. Granted I do not live there, but I do not think that it seems so bad. I have relatives down there are they seem to be fine. Again, I know I am on thin ice in this discussion because there is no way to know. I am thinking for about the Social-Economic stuff you spoke about that before Erik and we got some really poor people in IL and the Midwest. Still, you are probably right anyway.

Its just that this discussion can go on forever!

From Derek Potter
Posted October 23, 2006 at 8:57 PM
Disney's and Universal's relationship with Orlando aren't as similar as one thinks they are. Both are theme parks..sure, but Disney has a series of special priviledges and exemptions that give them a huge advantage. They've enjoyed all the benefits, while putting the burden on the city.

When Disney first came in the 60's, one of the prerequisites for them coming to Orlando was that they were granted their own charter to create Epcot...their "city of the future" Walt's original intention (or so the city thought it was anyway) was for Epcot to be a working town with working government and utilities. Thus the Fla. gov't gave Disney the power to govern itself on it's own property. No building inspections, it's own private police department, and practically no accountability to anyone. Obviously the city was never built, yet Disney gets all the perks...tax grants, exemptions..etc, while saddling hardly any of the burden it puts on Orlando. They have flooded Orlando with low paying jobs with minimal amount of housing for their employees, put road repair on the top of the list every year for the city, made traffic unbearable at times, turned down a bullet train project worth millions to the city because it made a stop outside of Disney property, and generally done very little for the Orlando community. That's why the locals don't really care for Disney. People come to Orlando for Disney, but Disney has made it so that people don't leave the property for the city. Guests of Orlando going to Disney see the airport, and that's about it, because the Disney complex has everything...golf courses, night clubs, hotels, spas...etc etc. When it boils down to it, Orlando gave Disney the keys to the city in the 60's, and Disney has used them to lock the tourists out. There's a whole book full of stories about it all in "Married to the Mouse."

Universal and Sea World don't enjoy these exemptions. They are governed by the city of Orlando..which means things like building inspections. Example, Disney started building MGM after Universal started building their first park, but MGM was finished 10 months before Universal. Why? Disney didn't have to submit to city inspection. Just an example of the Disney advantage.

Do other parks contribute to Orlando's problems? somewhat yes, but keep in mind that Disney is far bigger than both parks put together, they account for three times the tourists, several times the employees, and their starting wage is about 75 cents per hour lower than Universal....about $6.50 an hour...that wage doesn't even touch the cost of living in Florida. Sea World has no more impact on Orlando than Kings Island has on Cincinnati. I can totally see why locals don't care for Disney.

From Mark Walker
Posted October 24, 2006 at 5:03 AM
I've never bashed Disney (well, sort of) because I loved it alot when I was younger. Heck, Disney was the reason I went back to Florida for another 4 years. But now that I'm older, I just prefer Universal more. Universal = another 4 years return to 'The Sunshine State', full of sun, surf and far too many sharks!

Actually isn't Florida famous for it's Alligator population instead of theme parks?!

From Anthony Murphy
Posted October 24, 2006 at 7:30 AM
I mean it depends on who you ask!

Possible responses to Florida's fame:

Disney World
Alligators
Miami
Hurricanes
Daytona Beach
Spring Break
Sharks
Oranges
NASA

etc,

No, I understand that Universal tends to cater to an older audience while Disney can't. Case in point: Alien Encounter and its story of birth and death!

From Adrian Walker
Posted October 25, 2006 at 1:11 PM
Anthony:

Don't forget, Florida is also famous for its successful refill system. Something that we British lack at our parks (exception to Alton Towers).

I hope someone read this and works at Thorpe park etc.

Erik Yates:
Hmm...Universal vs Disney the final showdown, something that I should have responded to before!

My quick summary:

IOA has won the best park award on TPI numerous times.

One word, Spiderman, it's number one for a reason.

IOA in my opinion has the best scenary of any park in the world.

USF has alot of classic rides (granted, Disney has plenty of classics to).

Spiderman was so popular, the editor deleted the best attraction award because it kept on winning! Now that's something.

In my opinion the Universal parks cater to all audiences just as well as Disney in the atttraction department.

Oh, did I mention Spiderman beat off the Mummy and Darkastle for votes on TPI?

IOA has some of the best rated coasters and 3 top notch water rides complete with great food.

Also Spiderman has beaten off EVERY coaster in the world on TPI. These ratings are supplied by the honest theme park enthusiasts located all over this site.

As you can see I'am backing Universal in this war, as I've always done, simply because it is far more superior than Disney in my opinion.

Plus, Disney doesn't have Spiderman, Universal does, Spiderman is the greatest, end of debate, HA!

From Anthony Murphy
Posted October 25, 2006 at 2:27 PM
Refills? I did not know that!

Well, yeah, Spiderman is and will always have a 9 because its a great ride! You do realize that the top attraction is only decided by a tenth of a point so it can go either way!

Also, Universal does NOT have three top notch water rides. In my opinion, the only one that is good is Popeye (which is really really good IMO). Dudley Do Right is bad and I am very disappointed in the Jurassic Park attraction. It seems to make no sense! Also, if we are speaking of "top notch" what water ride is in the top ten? Why its Disney's Splash Mountain!!! Its funny how an old attraction with a PC nightmare of a movie connected to it does so well. If you look at the top ten attractions, Universal only holds TWO spots, Disney holds 6 of the ten! So you are saying that Universal has the best rides even though they only have two spots of the top ten (1 and 5)? Come on now!

Also, you must assume that everybody who goes to Disney World are mindless zombies since twice as many people go to Disney World than Universal. No, they just know of better quality. Disney has much to lose by rasing expectations, but it looks like they are doing a good job!

Is this the response you want? HA!

From Adrian Walker
Posted October 26, 2006 at 3:32 AM
Anthony:
Great to hear from you and thanks for the response!

Now that I have got the eternally positive Adrian W's attitude out of the way...

Spiderman isn't a great ride, it's an excellent ride! All reasons are supplied in my above post.

"Also, Universal does NOT have three top notch water rides."

Well, maybe 2. I'll be honest (takes off the Universal rose tinted glasses) and say that only Dudley's and Popeye's receive the best reviews on TPI. JPRA is a great ride but not excellent like the other two.

"I am very disappointed in the Jurassic Park attraction. It seems to make no sense!"

I did not just read that...
JPRA makes perfect sense. River cruise-off course-past carnivours-awesome T-rex finale. Works well with the Jurassic park disaster formula so I fail to see how it doesn't make sense.

"Also, you must assume that everybody who goes to Disney World are mindless zombies..."

Your starting to sound like a mindless zombie (LOL). Might be the rose tinted Disney glasses.

"Is this the response you want? HA!"

Not really, I was kind of hoping you would admit that "Disney SUXXXX" and "Universal IS DA BEST!!!". I guess we can only get so much in life. Joking aside it's nice to hear from you, feal free to respond back (preferably with the above comments I have supplied).

Something's missing...(Puts back on the Universal rose tinted glasses).

Universal is better than Disney!

HA!

From Anthony Murphy
Posted October 26, 2006 at 7:25 AM
Yeah, it must be these damm glasses.........


But no, in all honesty, I will give Universal its dues. It finally got the the right track of everything with IOA. That is currently their crowning achievement along with Spiderman. Universal showed that they could do "family" in their parks/ What do you mean you say? Well if you look at USF, there seems to be attractions for the older (Mummy, MIB, etc) or the really young (Barney, Woody Woodpecker, etc). So that park doesn't seem to have rides that have "family" appeal. They fixed that with IOA.

However, you played with some fire that is now going to burn you because you posted that I should look at the top ten attractions and which one is number one. Again, true, its Spiderman, but Disney holds six of the other nine spots on the top ten. Also, I am not really sure why people like the Hulk Coaster so much. I mean it is nice, but I like Dueling Dragons better! Anyway, that top ten list kinda weakens your argument because Universal is not represented well, though it is an honor to hold the top place.

Also, we are talking about Disney and Universal in general so I am assuming that means in CA as well (though most of us are more familar with the FL parks). In that arena, Disneyland is the clear winner. So the only one that Universal has to offer the FL parks!

Enjoy these debates! They are actually quite insightful and civil.

OK the Glasses go back on

When you wish upon a star................

From Chris Walton
Posted October 26, 2006 at 3:18 PM
........makes no difference who you are...........LOL

Yeah Anthony...'Cat in the Hat' is a great example of a family ride. I love the trippy set design and the spinning...

From Sean Rust
Posted October 26, 2006 at 4:13 PM
Disney has the size, theming, and family atmosphere.

From Erik Yates
Posted October 26, 2006 at 4:43 PM
And the crowds, the lines, the outrageous price, and lack of ability to stick to the themeing with new parks.
But this is all, really, to find the one disney fan out there that is convinced that disney is the end all...there is no other. THat person will be on IOACEntral Radio (which has a tribute to Scareactors this week! www.myspace.com/ioacentralradio) debating their point with a Universal fan who is just as decided that Universal is the endall....moderated by yours truly.
I will not make anyone look bad or stupid, or slant things in anyway....the guests will do that for themselves.

From Anthony Murphy
Posted October 26, 2006 at 10:02 PM
Wow, I never thought I would be so moderate on this subject! Probably because I know by now that its not worth getting all bent out of shape. I mean why should I care about what Erik thinks or (on the other hand) why should he care what I think. You go to your park and I will go to mine and everybody is the same. Its been proven that both Universal and Disney are great and it depends on what your tastes are will be the one you decide!

Theres just more things to do at Disney World and I am pretty sure that this is an accepted statemnt. However, Universal does use its space well. Hey, is anybody watching Seaworld lately? They are getting ready to blindside everybody, I gurantee it!

You see the thing that puts a kink in my anti-Universal feelings is IOA. Now that park was done pretty right on! Thats what a park should be and it is proof that Universal might actually know what they are doing. Thinking deeper about what I said before, it just seemed to me that there was very little in USF for everybody, together, to generally enjoy. This also proves why roller coasters don't always work since kids really can't go on them. Disney has created attractions that both adults and children enjoy and the same or differnt levels. USF is really lacking that in my Opinion, but IOA has fixed that with attractions like Spiderman, Sinbad, Popeye, etc.) I was always trying to figure out what "umph" IOA had that made it such a contender against my beloved Disney ahd I think I found it! IOA has rides that everybody can ride and enjoy like Disney! This might be able to explain why Alien Encounter didn't work!

Yeah, having a debate Erik would be an intersting idea and allowing the guests to make fools out of themselves! You might have to look harder since I think that most of us have been to more theme parks that we would like to say so Disney or Universal does not excite us. Now don't get me wrong, I am still a die hard Disney fan, but we do go once in awhile to Universal and have a good time. My family likes to do new things and Universal tends to be "new" since we spend our time at the Disney Parks. Oh and my family doesn't go skipping around with the characters either (not that there is anything wrong with that!). We actaully spend most of our time at EPCOT which is pretty void of Disney Characters. I will be 21 the next time I go there, woo hoo!

From Erik Yates
Posted October 27, 2006 at 3:47 AM
Oh, I found some pretty hard core disney elitists. I just had to look in the right place, but my point Anthony wasnt another debate, I was just trying find someone to debate...we would finally put the topic to rest with a podcast. I love both parks, but Universal has the edge. It took us over an hour to just get out of the park because of the crowds. Universal just doesnt get that crowded, which is a good thing for us.
And I've been watching SeaWorld very carefully...what are they about to do, besides the waterpark? I see some construction going on over behind Shark Encounter.....you know something you can share with me in an email Anthony?

From Mark Walker
Posted October 27, 2006 at 5:40 AM
IOA got it right first time. There will never be another park like IOA, unless they follow Disney's (and possibly S*** Flags) classic cloning technique.


Hey, these classes are pretty cool!

From Mark Walker
Posted October 29, 2006 at 12:36 PM
IOA's list of attractions:

Marvel Super Hero Island
Spider-man - Best attraction in the world.
Hulk Coaster - Always on the top 10 coaster list
Storm Force - It's a classic tea cup ride, so that's a bonus point
Dr. Dooms - Marvel's no.1 villian + scary ride = great ride

Toon Lagoon
Popeye and Bluto's - Best raft ride
Dudley Do-wrong's - Best flume ride (2nd is Splash Mountain)

Jurassic Park
River Adventure - Aaah, Raptors!
Pteranadon Flyers - Poor
Camp Jurassic - Great Playground

Lost Continent
Flying Unicorn - Good family coaster
Dueling Dragons - Best Dueling coasters in the world
Sinbad - Average show
Posiden - Rated U for Under-rated

Seuss Landing (Adrian's Fantasy Land)
Caro-seuss-el - (How would I know?!)
If I Ran The Zoo - (...)
Cat In The Hat - Best family attraction
Seuss Trolley - Scarier than Doom's


There, that's a quality list of attractions from IOA. I did this because I felt like comparing IOA and Disney, just for bragging rights. I could have done Disney, but I think I'll let Anthony do it instead, because I might be slightly biased towards it...

From Anthony Murphy
Posted October 29, 2006 at 1:57 PM
Good Point to have me do it, but the list would be really long and as said before, most of those are YOUR opinions. Yes, Spiderman is definatly the best ride, but I hate Dudley Do Right's attraction.I am glad somebody out there likes Posiden!

But thats just my opinion!

From Gareth H
Posted October 29, 2006 at 8:04 PM
Don't hate me Chris or Erik..

I love Universal, I love the rides, I love the atmosphere, I love the prices and I love the discounts I get with the annual pass...

I have to say that I love Disney too. I love the quantity of attractions throughout the 4 parks. I love the 2 water parks. I love downtown Disney. I love my annual pass to Pleasure Island (Yeah, I love the revolving dancefloor in mannequins and I love 8traxx....) What I love even more about Disney is the Customer Service. The quality far exceeds anything Universal can do. On my weekend trip there (4 parks, 1 day) I was so impressed I went to customer relations on the way out and commented on how fantastic, couteous, polite and ust plain friendly the staff were.
Their response? They gave me 2 free 3 day, park hopper tickets!!
Have Universal ever done this the numerous times I've commented (Both positive & negative) on their staff and operations?? NO! The time a Universal Studios member of staff cut me up in the car park & then flicked me off, did they do anyhting about that DESPITE getting their tag?? NO!!!! I bet Disney would have reprimanded that person and written a letter of apology.

Thats the biggest difference between the 2 parks.
I love Universal more BUT Uni could learn a lot about customer care (#1 in my book) from Disney. And Universal could learn a lot by listening to its customers. Disney don't have that high almighty opinion of themselves that Universal blatently does!

There, tats my bit!!!

From Anthony Murphy
Posted October 29, 2006 at 10:21 PM
I just fell on the floor!


Free Tickets? Thats crazy!!!

From Mark Walker
Posted October 30, 2006 at 4:03 AM
2 things.


1). Gareth, didn't you once say you were going to do a trip report on all 4 Disney Parks?


2). Anthony
Bah! Who gives a damn what you think. (Just kidding)
I chose you to do it because lets face it, you know more about Disney than I do. You could just do Magic Kingdom, because Epcot and MGM are over-rated and Animal Kingdom is poor. Besides, I didn't bother with Universal. Feel free to put your own opinion down, but try not to be too biased!

From Sean McNamara
Posted October 30, 2006 at 5:58 AM
the only probglem about USF is that they havve ppl working in customer service that cant even speak english....my dad blew a gasket over that one..haha

From Chris Walton
Posted October 30, 2006 at 11:39 AM
I don't hate you at all Gareth, I love Disney too, I just like to pull for the underdog. Like I said in previous posts...I love both companies, but I grew up WITH Universal Studios Florida and watched it evolve into the Universal Orlando Resort (USF,IOA,City Walk,On-site hotels,etc.). I watched it grow from 1990 as a single theme park to the present as a multi-park resort. That's why I'm partial to Universal. I guess sometimes I fail to talk about all of the obvious great things about Disney because I'm too busy defending Universal.

From Anthony Murphy
Posted October 30, 2006 at 6:28 AM
Well Mark, that is true, who really gives a damm of what I think? LOL!

The Problem with Disney World is that it is too spread out. I mean most of the rides that I can make a case for on this discussion are not in the Magic Kingdom! So I will just put down my favorites, MY FAVORITES, not all of them or I will be here all day!

Magic Kingdom:

Pirates of the Carribean (Great Dark Ride)

The Jungle Cruise (I just like classics)

The Magic Carpets of Aladin (for the simple fact is that Dumbo and Astro Orbitor are always crowded!)

Philharmagic (Pretty Cool for a 3D movie!)

Peter Pan's Flight (Not really sure why everybody loves it so much, I guess Disney's verson of ET)

The Many Adventures of Winnie the Pooh (New Classic ride, though miss Mr. Toad!)

Mad Tea Party (First spinning attraction thing!)

Snow White's Scary Adventure (In classic dark ride fashion)

Dumbo (Brings back out the kid in you)

Its a Small World (Catchy tune that you can't get out of your head)

Splash Mountian (need I say more!!)

Thunder Mountain (Great Theming!)

Country Bear Jamboree (First attraction to premire at WDW before DL, also Disney's last attracton)

Haunted Mansion (Good memories on going on this at like 1 am a ton of times!)

Hall of Presidents (but I am a nerd :))

Space Mountain (Darkness makes you go faster!)

Buzz's Space Ranger Spin (Clever ride, good addition!)

Carosel of Progress (my absolute favorite attraction ever!!0

Tomorrowland Transit Authority (Great Place to relax---and make out!!! Ok, so I haven't made out on this ride, but I have seen tons of people do it in other cars!)

Indy Speedway (Cars that go around on track, not as tacky as DL's)

Astro Orbitor (the height makes it exciting!


EPCOT

Honey I Shrunk the Audience (Pretty scary 3D ride!)

Journey into YOUR Imagination (I like Figment and the idea! It used to be much better!)

Innoventions (Ride a Segway? Yes me please!! Plus I am a technofreak and in love with the house of Innoventions and the Home Theater)

Misson Space (Never got sick on this ride, never, also unique like Spiderman)

Test Track (EPCOTS thrilling Educational ride-yes I said it was educational!)

Soarin (Great, but Change the damm movie!)

Spaceship Earth (history lover and I think communication is the way to world peace)

Living with the Land (Actual Science going on there, hope to Intern there one day!)

Turtle Talk with Crush (Talk live with an animated Character? Yes!!)

Living Seas (I just like animals, just wait til AK!)

Ellen's Energy Adventure (I laugh at the bad jokes and am a big fan of Bill Nye the Science Guy!)

Cranium COmmand (If still there, the most clever attraction ever!)

Body Wars (again, thrilling and educational!)

All the Countries (food, booze, entertainment=fun!) Especially Reflections of China!

MGM:

Voyage of the Little Mermaid (good considering they do it non stop the enitre day!

Disney Animation (Pretty cool stuff)

Indy Jones Epic Stunt (Best Stunt Show I have ever seen)

Star Tours (Your in a movie!)

Sounds Dangerous (Great concept that nobody except me gets!)

Who wants to be a Millionare (ok its gone, but I got in the hotseat 32000 points!)

Muppetvision 3D (Its the Muppets!)

Honey I Shunk the Kids Movie Set (Yeah, I am old, but this is the best playground in a park that I have ever been in!)

Lights Motors Action (I am a guy so cars are cool!)

Fantasmic (Great ending to a great park!)

Tower of Terror (More than 10 years old and still gives me chills to hear that ding!)

Rockin Roller Coaster (Disney's attempt to be edgy, I think it works and fits well!)

Beauty and the Beast (I just like the movie and the music so naturally I would love this)

Animal Kingdom:

Kilimanjaro Safaris (Great ride that is differnt every time you go on it!)

Pagaini Forest Trail (Great thing to do when waiting for fastpasses and you get to see naked mole rates, the coolest animals!)

Everest (Big themed roller coaster, nuff said)

Majahara Jungle Trek (Fastpass wait)

Kali River Rapids (Wet ride where you WILL get wet!)

Flights of Wonder (Great Bird show!)

Festival of the Lion King (Greatest Theme Park show EVER and ANYWHERE!)

Dinosaur (the one ride that scares me every year!)

Primeval Whirl (Simple, yet fun!)

Triceretop Spin (Kid comes out inside you!)

Its Tough to be a Bug (the funniest and scariest 3D show out there)

Whew! I think I am done!

From Erik Yates
Posted October 30, 2006 at 2:45 PM
See everyone talks about the customer service at both parks, and disney is always on top. Its opposite for me, every interaction I've had at disney has been terrible. Simply put...like they dont have time for my questions, complaints or compliments.
Universal has. In fact, I was stopped on the way out of HHN, and asked about the event and everything else. And was given 25 bucks (Universal of course) which I then used to pay for valet and a drink.....so it is different for everyone.
On the note of the CM's at Universal, they have been so nice to me in fact that I've become friends on a personal level with a lot of them. So much so that my wife and kids dont like to go to those parks with me anymore because I spend a lot of time talking with everyone and not a lot of time riding.
But...there is one park that has both of these beaten hands down. Discovery Cove. The service at this park is outrageous....of course the price is too, but once you see the staff, you see where the money went.

From Anthony Murphy
Posted October 30, 2006 at 3:07 PM
I, of course, think the Customer (er, Guest) Service is best at Disney because they created the whole idea. Universal used to be bad, but with the opening of IOA, they have gotten much better! We complained the first time we were there because the food that we got was so aweful, that they gave us a jump the line ticket which we used, of course, on Spiderman. But yeah, Universal has improved, Disney, in my opinion is still better at it. Its all people's opinions too!

Wanna see Guest Service taken to a new level? Go on the Disney Cruise Line. However, Like Discovery Cove, it will cost ya!

From Derek Potter
Posted November 1, 2006 at 7:54 AM
Yeah...it will cost you. The four magic words. Didn't Disney knock up ticket prices again? I wonder if any of those 6.50 an hour full time employees will see any of it. I'm not a Disney fan to begin with, so it's lunacy to me to pay almost $70 a ticket to check it out again. Not that I would actually pay gate price for a ticket, but bumping up gate price means they can bump up package price too.
Maybe if they had put all the attractions in one giant park and offered a single complete experience at one park one price, but no.....they spread it out over four parks and guess what...it will cost you.

From Erik Yates
Posted November 1, 2006 at 3:01 PM
And no one else questions it Derek. They justify it "costs are going up, and there are FOUR parks". Thats what gets me. How folks can blindly follow the lead. There is no wrong done....even though most fans have hated what they have done in the past 12 years, with the exception of Everest. The prices go up, they constantly revamp things to coincide with movies, the crowds are always overbearing....yet disney fans remain fans, through thick and thin.They must love punishment.
And damn any one who has an opinion against them...this comes from a few weeks of research at other sites...Disney World=Happiest Place on Earth
Disney fans=Most Miserable People on Earth

Chris or Gareth, care to take on some disney fans on the podcast?

From Suellen Heskett
Posted November 1, 2006 at 3:23 PM
IMHO - Universal has gone beyond what Disney can do with the front of the line access. This feature ALONE makes Universal a better place for me to take my child. Who can expect a child to wait in line for HOURS? While the "fast pass" is a nice idea - it just doesn't cut it. On top of that the transportation system at Disney is just absurd! We stayed on propert and were still a 7 mile bus ride from the park, and on many bus rides we had to STAND. It is not easy to go back to the hotel for a rest or to enjoy the pool and then hit the parks again.

On top of all this - what is with changing ALL the food at Disney to McDonalds?? I don't enjoy paying $8 for something I can get off the Dollar Menu two miles from my house!

From Gareth H
Posted November 1, 2006 at 7:51 PM
Once again, very sorry for not being around much. Work is currently extremely busy and I just don't have the time like I used too, hence No trip report as of yet.

What I can do is just add it onto one of the open discussions and REALLY summerise it due to time!! Back in a couple of days so let me know!

From Anthony Murphy
Posted November 1, 2006 at 8:15 PM
Wow! They are really comming out for Universal now! I will respond to some of the stuff!

First of all, Disney is not the only one to raise their prices. Universal did as well. Also, as long as people pay the money to go, I do not see Disney cutting down their prices. Universal has been struggling so thats why they are offering deals.

Want to go to all the parks? Two Words: Park Hopper


Cast Members get paid at least $7 an hour (at least the College Internship thing!). They get reduced rates on everything under the WDW name including tickets and merchindise. Plus no cover at PI!

I am really not understanding what the difference between Universal and Disney's "Skip Line" bit. They both work the same way, but we figured the loophole at Universal's easily and took full advantage of it. Disney, on the other hand, seems to be harder to crack. Plus, we have never had a problem with fastpass except when the attraction breaks down. It is not rocket science, but people make it seen so darn difficult! It really isn't!

And what is with calling Disney's guests mindless? It seems that the Unversal fans on this site are very cynical and have a bad attitude when going to theme parks. This doesn't make sense since I assume most people love theme parks on this site! Why is there such a hate for Disney? In the eyes of corporate America, Universal is just as guitly of capitlaistic crimes as Disney. Don't bite the hand that feeds Universal came from Disney. IOA was made by former Imagineers right? If Disney didn't exsit, neither would Universal.


And if we are talking about DISNEY and UNIVERSAL, we cant forget CA which it appears that Disneyland wins hands down. Also, there is Japan in which has the two parks. Which company's park clearly dominates? Why Disney of course and there is no debate on that I gather!

Universal only has a prayer in FL, but Until more people decide to go to Universal than Disney World, then nothing will change at the House of Mouse!

Come on Disney people! Where are you??

From Erik Yates
Posted November 1, 2006 at 9:00 PM
No, Anthony, you confuse my cynicism for the disney fans with that for the parks. I merely stated that the fans follow blindly. They do, browse wdwmagic and disboards....you can plainly see it there. Yet they complain.
Really crazy.
I agree with the express pass fiasco. I hate fastpasses, and I hate the fact that Universal charges for it.

From Chris Walton
Posted November 1, 2006 at 9:36 PM
Wwwwwwwhhhhhoooooaaaaaaa!!! Cool it Anthingy... As I've said before, nobody ever claimed that Universal was any less guilty than Disney as far as "capitalistic crimes" go. However, Universal doesn't try to dilute their guests' minds with the facade of magic like Mickey does. Mickey keeps your head in the clouds while he's reaching for your wallet. Universal is more straight forward.

As far as Cast Member pay goes, there's life out side of Disney World...it's called the real world, when it comes down to it who really cares about WDW discounts, some people have families to support, mouths to feed. Granted alot of adolescents are working at WDW, there are also still plenty of people trying to support their families.

Shame on Mr.Eisner and Mr.Iger for turning the Walt Disney Company into what it is today! Walt is probably turning in his grave! Walt's dream was to built a place of magic for families of all incomes to be able to experience a wholsome fun time together. Every year that dream becomes foggier and foggier as it's becoming a casualty to today's greedy, heartless, money-hungry corporate world. Walt Disney did not need to inflate prices to turn a profit, when Walt passed away alot of the magic went with him. I love the Disney experience, and yes, I still do feel some of the magic that Walt intended, but I don't care much for today's thieves behind the ears.

From Anthony Murphy
Posted November 1, 2006 at 10:25 PM
I wasn't talking about you Erik and I have been on Mouseinfo enough to know that people complain alot. You should meet TDLFAN! Talk about a person who disects Disney World down to the nitty gritty! I too have problmes with Disney World, I'll admit to that. Some of these include the location of Soarin and Motorcars. I think I might go crazy if they take out Carosel of Progress. Not a big suprise I am a fan of that am I?

My head is not in the clouds to think that Disney is infallable. Though there are many that don't believe it, I am very realistic about Disney World. I know that it costs alot of money and that Walt probably is rolling in his grave, but remember, he was a businessman as well. Sure, they probably would have taken risks, but Disney would probably have cared about the bottom line if he was still alive. Disneyland was built for his love, Disney World was built to make him money and put more of his ideas there. Disney wanted to build his own community (EPCOT). Celebration was kinda a flop so I am pretty sure that idea would have been scrapped too. Listen, I know that Disney is not the only company that has good ideas and theme parks. Universal has definatly made a name for themeselves and personally I thought they got the whole "Movie thing" right before MGM did. Now, in my opinion, they are at a dead heat. What I am saying is that in all honesty, there is no real difference NOW between Univesal and Disney World. Both places are trying to make you feel the same emotions using the same magic (IOA has proven this) and empty your pockets for it. I mean it is obvious that Disney is guilty of this, but Universal cares about the bottom line too. Case in point: Back to the Future. That ride is a great classic, but they would rather put something else there (God help us if it is Fast and the Furious, sorry, I don't think it has the broad appeal as Back to the Future) instead of fixing up the current ride. I mean Back to the Future has been Universal Studio's flagship ride for how long? People identify with Universal Studios with that paticular attraction. Another example is Jaws which I thought was going to close, but it didn't. Its the put you right into the action feeling that you get on that ride and others like the Great Movie Ride, Tower of Terror, and of course Spiderman. The point here is that both companies only care about the bottom line and that is terrible! Disney might have Mickey, but Univesal has Spiderman, Shrek, Jurassic Park, Popeye, you get the idea.Universal also "dilutes" their guests into a dreamworld too because it works. Its a good way to get money out of you. Disney and Unversal do it really well, Six Flags doesn't! So they are the ying and the yang of each other. Universal needs Disney to bring people and Disney needs Universal to stay on the cutting edge of attractions. I am also aware that people can't live on $7 an hour. Having that problem right now as a poor college student. In the real world, it doesn't cut it and I hope that people aren't suffering in poverty for working at Disney World or even Universal. I would like to think they don't, but out of all workers and cast members, there has to be at least a few and thats sad. There are unions for these cast members at Disney and Universal so they they at least have some kind of say in their work.

Still really puzzled at people's bad experiences in theme parks and the fastpass issues. I have been to Disney and Universal and have always had a great and fun time. Never that I can remember, we ever had a really poor time that we were angry about. Well actually, there have been times, but it mostly had to do with us and the weather which Disney nor Universal have any control over. Anyway, I guess we just have a good attitude when we go into parks and I take it that most of you do too! Sorry for seeming so snappy, I really haven't gotten much sleep (again College Student's life). Also the coverstation is getting heated and intersting. Now the real fun begins!


Also, where did the Anthingy come in? Have you been talking to Gareth lately? :)

Also if you want a good song that probably expresses your views, check out the lyrics for No Doubt's Tragic Kingdom. Yeah, you can probably guess what its about!

From Mark Walker
Posted November 4, 2006 at 2:28 AM
I'm sure you just made some good points Anthony but I couldn't be asked to read your second paragraph (laziness?).


Anyway, speaking of trip reports, my Drayton Manor article is overdue! Gotta get back to work!

From Mark Fairleigh
Posted November 4, 2006 at 7:59 PM
First off, I like Disney, I LOVE Universal...but one thing that irked my wife and I a lot on our recent visit to USF/IOA (Oct 27 - Nov 2) were all the people stopping us for surveys. I don't mind the park-related surveys so much, but we were stopped to answer questions about "Studio 60", which happened to get cancelled within a day of our being surveyed, and had to sit through a pita chip sampling survey.

Sure we got paid 3 bucks each for the pita survey, but they were horrible and was the last thing I needed after a heavy lunch. What made it worse was for the rest of our trip we got stopped at least 3 times a day asking to be included in some survey. It got really annoying having to either dodge these people or tell them "sorry, done that". Usually they were annoyingly persistent or appeared irritated at being rebuffed.

I don't recall ever being pestered like that at Disney...well, they do try to cram the whole "Disney Magic" thing down your throat every chance they get. What is it this year? A Year Of A Million Dreams? What's next year? A Year Where Our Imagineers Go To Universal And Learn What Real Imagineering Is About? ;)

From Anthony Murphy
Posted November 4, 2006 at 8:17 PM
Disney does do lots of researching too, but it is not as extensive as Universal's and you don't get paid. Chances are the person doing the survey is a little nicer too!

So Imagineers need to go to Universal and learn? Its funny, since Imagineers built IOA (or former Imagineers if you want to be more specific) :) I will admit that Disney has taken it really far with year of...... Do you know they are doing NOTHING for EPCOT's 25th? Shameful!

Universal is good, Disney is the best!

From Mark Fairleigh
Posted November 4, 2006 at 8:48 PM
Wow, I'm really stunned by that...if anything should legitimally be celebrated by Disney it's that. I'm not the biggest EPCOT fan, but it is a signature park and 25 years is nothing to sneeze at.

From rafael guzman
Posted November 4, 2006 at 11:25 PM
well, all i have is USH vs DL/DCA. over here, disney is the best, no competition. i have been to disney world, but did not make it USF/IOA. so as a former cast member of disneyland, i will still back up disney.

From Erik Yates
Posted November 5, 2006 at 5:39 AM
Whats more, did they do anything to celebrate the 35th of Magic Kingdom? They did 50 for disney land. I know they are doing the year of million dreams, but isnt that at both parks?

From Anthony Murphy
Posted November 5, 2006 at 8:38 AM
Year of a Million Dreams is supposed to celebrate Magic Kingdom's 35th. I don't know, they should have stuck with EPCOT's 25th!

From Mark Walker
Posted November 6, 2006 at 8:10 AM
I don't see the point in Disney celabrations. Each fireworks show is the same as the last.


And we are all in agreement that Universal does it better!

From Anthony Murphy
Posted November 6, 2006 at 4:32 PM
NO, we are not in agreement.........:) What does Universal do better? What is the "IT"? Everything? If we are talking roller coasters, then yes.


Secondly, the fireworks show at every park (or three of the four) are all very unique fireworks shows with MK taking place in front of the castle (like the Disney symbol of the castle), EPCOT's is lazer, fountain, light show, and MGM's live action fireworks show.

The two that are actually alike are Universal's and EPCOT's. The only complaint I have about Disney is that they are taking the celebration thing a little far! They elongated 100 years of Disney too long! They really should be celebrating EPCOT's 25th because, lets face it, it probably is the most unique park anywhere on Earth. There is not too many places that have what EPCOT has!

From Erik Yates
Posted November 6, 2006 at 4:59 PM
ANTHONY! I thought I taught you better than that. How many coaster does Universal have? How many does disney have? In Florida. Come on....you know better, pull your ears off of your eyes and look a little better.
Disney does the fireworks better. Why? Because Universal doesnt really have any. Why? Well there are advantages to being in the swamp vs. just outside of residential neighboorhoods. And really...the only difference in the fireworks show that they do per "celebration" is just the music...how many times can you see Tinkerbell fly from the castle, or mickey mouse ears? It gets boring and repetative. I dont really care for any fireworks shows...in parks or else where.
And lets rephrase that last statement Ant...there isnt place that has what Epcot HAD..they now have the same thing as every other disney park...NEMO!

From Chris Walton
Posted November 6, 2006 at 5:15 PM
I've never been a big fan of firework shows either, but Universal 360 was an incredible sight. I love how they utilized the surrounding buildings to project images on, I love the use of the lasers, I love the movie clips, I love the blasts, I love the Show!

From Chris Walton
Posted November 6, 2006 at 5:28 PM
Ok, I'll say personally I love both Disney and Universal, but as I've said, I grew up watching Universal grow into the resort it is today, I love the movie theming, I love the ride/show designs, I love both parks. And yes, I'll always pull for the underdog in this battle. True, Universal is great and Disney is greater, but I refuse to give up hope that Universal may someday be a larger entity than Disney, if it never happens...oh well, I'll always be guaranteed to have memorable visits as I continue to take in the best of both worlds.

From Tiffany Alfonso
Posted October 15, 2009 at 8:28 AM
I have been to all the theme park resorts in Central Florida, near where I live, and Walt Disney World is not the only one of its kind to be highlighted in the travel itineraries. Many families and (of course) those dreaded Brazilian tour groups have plans for WDW while visiting the region, but I think they are including Universal Orlando as well (not to mention, in most cases, Sea World Orlando and its sister park in my nearby Tampa, Busch Gardens Tampa bay). Having been to both worlds, I feel that Disney is evocatively, aesthetically, and wholeheartedly better than Universal. (The latter has great rides and its Halloween Horror Nights, which I attended for the first time last year, though.) Blame my childhood that grew on me for preferring WDW, but I attribute it to the quality of its costumed characters!

From steve lee
Posted October 15, 2009 at 2:11 PM
But which park has the highest number of zombie threads?

From Gareth H
Posted October 17, 2009 at 4:25 AM
Spoooooky.

Oh, and please remind me to kick Yates Butt when see him next for starting this thread all of those yrs ago!

From Tim W
Posted October 17, 2009 at 8:07 AM
Rly why is this ressurected??

From Bob Miller
Posted October 17, 2009 at 10:42 AM
Good question Tim, oh well, one less post to go before this thread gets put to rest.

From TH Creative
Posted October 19, 2009 at 5:07 AM
Mr. Potter writes: Universal and Sea World don't enjoy these exemptions. They are governed by the city of Orlando..which means things like building inspections

I Respond: Disney is not within the city limits of Orlando and therefore would not be subject to any regulation regardless of the status of the Reedy Creek Improvement District. Further Disney IS in fact subject to building inspections and IS required to meet uniform codes related to design, engineering and construction.

From Gareth H
Posted October 19, 2009 at 7:26 AM
But for Tax, Disney does report back to Orlando/Orange County Tax office.

It used to be that Disney was, Walk Disney World, Orlando, that got changed within the past couple of years to, Walt Disney World, NEAR Orlando.

This was done to save confusion for the tourists who booked hotels along I-Drive and surrounding who thought Disney was in the same locale at Universal, Seaworld, etc etc.

From Mark Dingley
Posted October 20, 2009 at 4:24 AM
I love both WDW and Universal studios but if iv'e got to choose one . It would have to be Disney . Yes I absoulutely love the ride's at Universal , but the feel and atmosphere at Disney make's you like a kid again . And the thing that make's it special is you get that feeling every time you visit .

From Bob Miller
Posted October 20, 2009 at 6:46 AM
I agree with you Mark, it's that feeling of looking at Disney through the eyes of a child that makes it so special to me. Oh does it make this old heart of mine feel good when I see a young child spot Mickey in an autograph line, and start yelling Mickey, Mickey, and just can't wait to get to him.

From Mark Fairleigh
Posted November 4, 2009 at 6:16 PM
Enjoy them both, but my heart will always lie first and foremost with Universal. I enjoy IOA, Magic Kingdom, Epcot, and Animal Kingdom a lot, but I'm always happiest when I'm simply hanging out at the Studios in particular. I call it my "home" park. It's the park I could live at if given the opportunity. Right inside E.T.'s forest! :)


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