Just Published: Theme Park Insider: 2016 Year in Review
The food was wonderful, but the service was disappointing. The long wait to receive our food is understandable, but the rude waitress is not.
I explained to the waitress that "we will both be having the fried chicken dinner."
She replied with "now, when you say you're both having it, does that mean you're having two dinners, or are you going to split one dinner? I'm confused."
I carefully explained our order, and (after a long wait) it was served.
It was then time to pay. I used my credit card. The waitress said "I'm going to have to see your driver's license." I thought this was unusual. I have never been "carded" in a restaurant before. This waitress made us feel unwelcome, and my tip reflected our opinion of her service.
I wonder if this poor service has something to do with the Knott family selling the theme park to a huge corporation. I met Mr. Walter Knott when I was a kid. I can't help but imagine him spinning in his grave.
Mrs. Knott's Chicken Dinner Restaurant is a wonderful tradition, but be warned.
And as far as getting carded, is the back of your card signed? Checking ID is for the customer's protection as much as the business. If the waitress was new to retail, it's entirely possible she was just being overly cautious for her own sake. I don't think she took a look at you and thought you were carrying stolen credit cards.
The important thing here, that I think is buried in your post and really should be in the heading, is that the chicken is still good. I had heard some reports that the quality of the food had gone down (actually, was it one of Robert's reports?).
That's TOO funny, Steve.
Crap. Where was I again?
Walt Disney World
Tokyo Disney Resort