Thank you for contacting us regarding the services we offer our Guests with disabilities.
We are sorry for the concern you have with the changes to our attractions access for Guests with disabilities. After careful consideration and with the needs of our Guests with disabilities as our foremost priority, we have modified the current program so that we will be able to continue to serve those Guests who truly need it. Unfortunately, our past program for providing access to attractions had been abused and exploited to such an extent that we were no longer able to sustain the program.
Admittedly, that's back when we were young and dumb, and we thought it was a great way to cut the lines. We were right, 'cause we all turned out to be good enough actors that we could go on rotation during bathroom breaks.
Hey, we did it, too.
Walt Disney World's Magic Kingdom
Disney's Animal Kingdom
Disney's Hollywood Studios
Disney California Adventure
Universal Studios Florida
Universal's Islands of Adventure
Universal Studios Hollywood