My initial grading was going to Mediocre but, based on the room we ended up with, I went with Average. We ended up being taken to a room where someone had been smoking and the bell hop was exceptional. He called down and raised Cain and we were switched to a corner room overlooking the lake. Exceptional. That's the good part. The bad part is that this is like any other large, convention hotel in a city like New York, Chicago or Las Vegas. Room after room, corridor after corridor, mile after mile of the same carpet. Plus they charge for parking and you are charged a $10 resort fee per night for two bottles of water - and you can't refuse the water. If you are going on vacation and not attending a conference, neither the Swan or the Dolphin are right for you; well certainly not for us. The hotel had good restaurants but, to be honest, do I go to WDW to eat in another hotel's restaurants?