The incorporation of the queue layout into the overall experience of a ride or show does have a direct impact for the guests, since it can begin the immersive Journey into connecting with the mesagge of the attraction ( enviromental like in the casé of the Kali river rápids in animal kingdom ) on just " the vibe" of being in an strange but fascinanting place like the Himalayas, looking for a mytical creature ( like in Expedition Everest also in AK). Some times it is not only the setting, but also part of the story itself, making You decode Hidden mesagges that warn You of the dangers ahead ( like in the Indiana Jones ride in Disneyland ).
Now those queue cost money and time to produce, and also take physical space.
I personally love them, the more elaborated and themed the better.
Now from the operacional point of view these queue lines are meant to absorb people and free the park pathways and have better crowd flow, so they can go to other rides and shows around the park.
But since this parks are business, managment want this costumers also going to eat and shop within the park, increasing revenue per cápita.
Hello boarding groups and virtual queue's.
The Main reasoning is that if You are NOT in line, and NOT in a ride or a show, You should be doing something besides contemplating landscaping or admiring structures ( altough some are very happy to do so ). They think " go to a shop, eat something".
But this kills the Main porpouse of this beatiful queue line desing.
So having more and more of new and popular attractions designated for virtual lines only affects My park experience. I AM missing ( somewhat ) a part of the immersion, which is a shame in a THEME park. Also in waiting a bit in line You can talk to Your family and Friends, which also improves the social net of the experience. And since this parks can get expensive ( specially if there is only one or Two working members of the family to provide income), there is only so much You can spend. I understand the benefits of virtual queue for the money stand point but for My experience, Classics queue desing is the way to go. What do You think???
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