Published: July 11, 2009 at 2:08 PM
188.8.131.52, I had a similar experience with Northwest. This is both an airport and airline story, but Northwest was really awful in this experience.It was August 2005, and I was returning from World Youth Day in Germany. In Dusseldorf going through security, both the girl in front of me and myself had bought the same exact kind of cuckoo-clock and both went through one after the other. Apparently they judged her clock to be fine, but I was taken to a room where my clock was wiped with a little circular cloth, I suppose to test for drugs. They let my clock and I go when it tested negative, and on we went. We flew into Amsterdam on KLM (Northwest's partner in Europe) and the flight was fine, but when we were taken off the plane, half our group got on the first bus to the terminal, where they let us off at a particular place. Of course, the second bus never showed, and we worried about the two. We eventually caught up with them near Customs, where we found out they had been dropped off at another location. When we get to the gate for our flight after customs, we have to answer questions from some US representative, and then go through another special security spot in the gate area. One girl is questioned about her nail care set, as they think she has scissors on it. She has to open everything up to show the scissors aren't there. When we finally get on the Northwest plane to fly to Detroit, it is stifling hot. We are told that they can't turn the air on until they start moving forward, for whatever reason. It seems to take forever, and I stupidly forgot to fill my water all the way before getting on. They move backwards for the longest time until finally, moving forward we get our cool air and the plane takes off. After an uneventful flight, we land in Detroit. Again we go through customs, and again at a security checkpoint (how we would have gotten something inappropriate on the plane after the security checkpoint right at the gate, I have no idea) the same girl is questioned about her nonexistent scissors. Aside from that (and my cuckoo clock friend failing to get one of her stamps), we get through pretty quickly. There are several hours before our flight to Cleveland, so we explore the airport. (I bought a big bottle of water too.) The flight is then delayed several times, until at last it arrives late. We get on the plane pretty quickly, though we are still past the time we should have left. That's when the fun starts again. Some may recall that at that particular time, Northwest mechanics were on strike. So, we are unable to take off because of a problem. I don't know if they said what the whole problem was, but they mentioned the word weld, and that freaked me out. It probably took almost an hour for whatever it was to be fixed, and we were stuck in our seats the whole time, with one water service by the crew. By the time we finally were off and landed in Cleveland, we figured that if we had driven from Detroit after customs, we would have gotten to Cleveland by the time the flight had landed, if not sooner. All in all, it was the most taxing airline experience ever. So in my own experience, Northwest is the worst.