It sounds to me like there were some real reasons to complain here. The park may have underestimated the size of the crowd - that would explain running out of food, and not having enough manpower to run the restaurants and trams. Bad planning by the park is a fair reason to complain.
The only complaint that maybe isn't fair is regarding heaters in lines - do any parks ever provide this? I would expect them to keep indoor eating places open, to provide people with a way to warm up.
What? While I can hear you out on the other complaints, I don't quite understand this comment, as Dollywood doesn't have any pay-per-ride attractions. Once you get inside the gate all the rides and shows are free.
During the Christmas season they distribute free tickets for the shows in order to keep the theatre seating organized...that's the only thing I can come up with that could confuse anyone into thinking they had to pay extra to see a show or an attraction.
1. The Kingdom Heirs -- I watched these guys (seven with changes in personnel from the beginning through the years) when they performed on the back of a wagon! Then they moved to the Valley Theater, winters and all. Now they are in Show Street (or depending upon the condition of that theater, in the Pines). Whether you are religious or not, you will like their harmonies. They also are a lot of fun. And their shows differ from show to show. They listen to their audience and tailor the show to what they hear. A huge "Memory worth repeating."
2. The Smoky Mountain String Band -- usually a trio (bass, fiddle, banjo, guitar -- they play more than one instrument depending on the song :-) They almost always do something different from show to show. These guys are masters of their instruments -- as good as it gets! Memory worth repeating!
3. James Rogers -- this is a one man show that's been a long time hit at Dollywood and elsewhere. James is one of the most genteel, nice and all around good people you'll ever have the chance to see. His shows include some recorded music (which he plays multiple instruments to), but it's never the same two shows in a row. His message is all positive and uplifting. James is a memory worth repeating!
4. The Kinfolds Show -- these are some of Dolly's kin -- uncles, cousins and the like. Some of them are getting up in age, but they keep the spirit of mountain music alive. They perform on the "Back Porch" of the replica of Dolly's home cabin. They don't have the "chops" of the Smoky Mountain Band, but they do entertain. And they don't repeat the same show over and over. They are a memory worth repeating!
5. Naomi and the Woods Brothers -- these are the "polished kinfolks." Naomi has a great voice, and the band can "pick more notes than the number of ants on a Tennessee anthill." They are a memory worth repeating because they change their songs from show to show (and they are true to the theme of Dollywood).
6. David Tallent -- the magician who had the wonderful show at the exit to the train (did he ever squirt you with his squirting barrel?). He retired -- without fanfare, sad to say. He had been at Dollywood since before it was Dollywood. They should have a plaque up commemorating his years at Dollywood. I saw him a hundred times or more and I laughed at the virtually the same jokes every time! David is a gifted performer. I hope he enjoys his retirement! David was a memory worth repeating!
I'll continue this in another post for fear it might get cut off due to the length!
8. Last, but not least, is Miss Lillian (Miss Lillian's Chicken House). This is the warmest, funniest, most spiritual little lady you've ever seen/heard! Like John Lyons, her true talents go far beyond what you see at the "Chicken House." I've sat outside Miss Lillians for an extended time and chuckle to myself at what she comes up with. She plays a little banjo and makes up songs for people. It's never the same song twice that I can tell. She's taken all the country songs you hear from the shows at Dollywood and has changed the words to fit "chicken." I've never seen a performer with more energy. She's all over the place. Even meets the train at the trestle when it's returning to the station. For me, she's got the most non-repeating show in the park. She's definitely a memory worth repeating!
One more post --
But, for me, I don't want to hear and see the same show more than once a year. For a few of the shows, once for all time is enough. As a long time season ticket holder and regular attendee at Dollywood, I want more of the "memories worth repeating" that I listed above. Yes, I know it costs more money, but I'm willing to pay more for it!
As you can probably tell, I know more than a lot of Dollywood guests. I've become friends with many of the people there. In this post I may have offended some of them because I didn't include their show. My intention is to be honest. I don't think my comments will make or break any of the shows at Dollywood :-)
Dollywood has some of the most dedicated employees I've ever had the honor to get to know. The gas crunch is hurting every one -- especially the seasonal employees at Dollywood. Those I normally see are "off today." I discovered that "off today" means their hours have been significantly cut due to lower park attendance.
Please, if you go to Dollywood and see the folks I mentioned above and if you like what they do, WRITE DOLLYWOOD and tell them! They need more folks like these! Also, make sure to tell the talent when you enjoyed what they did!
I have no connection with Dollywood except I have enjoyed it over the years. I hope to continue to for many more years. I hope that the price of gasoline doesn't kill the somewhat off the beaten path theme parks like Dollywood.
Please note that the thread you are replying to is from 2007. it is highly likely that in the course of the last 3 seasons, Dollywood has seen this experience and has already reached out to the guest. They have also probably already changed their policies to prevent this from re-occuring.
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