Business is Up at Tokyo Disney

Tokyo Disney Resort reports a 27 percent increase in attendance for the latest fiscal year. Looks like Oriental Land's new park is just a bit more popular than Disney's new California park.

From Robert Niles
Posted April 6, 2002 at 11:48 AM
Tokyo Disney Resort reports a 27 percent increase in attendance for the latest fiscal year. Here's the story from Reuters.

Obviously, Tokyo DisneySea drove the attendance increase. But it is interesting to note that Disneyland in California did not see a similar attendance increase due to California Adventure. (Which is, according to y'all, Southern California's worst theme park.)

The only thing I'd add to the Reuters story would be this. In the last sentence, which reads:

"The positive Japanese results are in contrast to the U.S. market, where last year's attendance at Disney's two California theme parks and its Walt Disney World in Florida fell, due to the economic slowdown and travel crisis after Sept. 11."

I'd add: "and the fact that Disney hasn't offered any new attractions or parks in the U.S. nearly as advanced, interesting or exciting as Tokyo DisneySea."

Hasn't Enron taught business reporters not to just rewrite press releases?

From Rob Oechsle
Posted April 6, 2002 at 12:01 PM
Keep in mind the circumstances when interpreting the data. The entire nation of Japan has only TWO [real] theme parks for close to 130 million people...like cramming half the population of the United States into a space smaller than California. We are in an unbelievable and un-ending economic slump. The Japanese are cutting back more and more on trips over-seas, and spending what little they have at home. Even where I live down in Okinawa, tourism is up by similar corresponding numbers...because the Japanese are substituting this "domestic Hawaii" for the real thing.

This is not to say that Disney Sea isn't a lot of fun. You just have a lot of people trapped in a small island nation, with no place to go. The economic slump and spiraling deflation has sucked the normally well-traved and cash-toting Japanese back within their own borders, and dropped them at the themed Doors of Disney and Universal (and a few scatterd local amusement parks).

There are a lot of factors at work. I personally believe that Tokyo Disney would have seen an increase even without the Disney Sea attraction. But, of course, every little bit helps !

From Robert Niles
Posted April 6, 2002 at 1:52 PM
Two? There's Tokyo Disneyland, Tokyo DisneySea, and Universal Studios Japan (which, as was reported earlier, is doing phenomenal numbers). That's three right there.

The U.S. economic slump can't compare to what's been happening in Japan. But I do think that it is noteworthy that something similar happened in Southern California late last year. Due to travel restrictions, terrorism fears and the recession, hundreds of thousands of Southern Californians stayed close to home, rather than visit Hawaii, Europe, Asia, Mexico or anywhere else outside driving distance.

Las Vegas, and other area attractions including theme parks, redirected their national advertising and promotion dollars to the Southern California market to lure these potential visitors.

In general, they were successful. But while Disneyland could attract paying locals, California Adventure couldn't. Its first-year attendance was almost exclusively people on park-hoppers, annual passes and discounted tickets. That's not good for the company.

From Robert Niles
Posted April 6, 2002 at 8:20 PM
So, I guess my point is.... having a captive audience looking for entertainment is good news for an entertainment company, like Disney.

But it's not enough to ensure financial success. That company also has to deliver an entertainment venue that people want. Disney and Oriental Land did that in Tokyo. Disney failed to do that in Anaheim.

And the other entertainment options in Southern California and Las Vegas thank them.

From Rob Oechsle
Posted April 7, 2002 at 3:38 PM
Yes, Robert, you are right about THREE parks. When I said TWO, I was lumping TD and DS into one PARK. I'll be more carefull next time.

Your points about the positive/negative imbalance between attendance at the two Anaheim parks caught me off guard.

Is Tokyo Disney Sea a Japanese Originated theme design idea that was ok'd by Disney headquaters in the states ? OR, is it an American side imagineering design developed at the request of Oriental Land Co who had no idea what to put on their expansion land fill, and asked Disney (usa) to come up with something.

I have never checked into that. If Tokyo Disney Sea is really an American Disney imagineered place, you'd think that they could have done something along that line in Anaheim. If is all a Japanese idea, well...it's about time the Japanese came up with something original ! (with apologies to my Japanese wife, cough cough)

From Robert Niles
Posted April 7, 2002 at 1:31 PM
Actually, this is where it gets interesting.

Essentially, Tokyo DisneySea is what Imagineering creates when it gets a blank check. California Adventure is what Disney creates when it pretty much takes Imagineering out of the process and lets the business managers run the show.

Disney doesn't own the Tokyo Disney Resort. Oriental Land does. (I'm pretty sure Rob knows this, so consider this background for anyone else reading this.) Disney gets a license fee from Oriental Land, and, as part of the deal, Disney controls the design and use of its characters and attractions at Tokyo Disney Resort.

So whenever Oriental Land wants something new, it orders it from Disney. And Imagineering fulfills that order in the manner it sees fit, and sticks Oriental Land with the bill. If Oriental Land tries to cut corners on a design, Imagineering starts to holler that Oriental Land is breaking the license deal, and Oriental Land falls back in line. So, in practice, Imagineering gets a blank check whenever Oriental Land wants something new.

An MBA would look at this deal and say that Oriental Land screwed itself by giving up control over its expenses. But in practice, the arrangement has so far helped Oriental Land.

Imagineering doesn't get anywhere near this kind of freedom on Disney owned-parks. These days, business development calls the shots, sets the budget, and often cuts Imagineering out of the process entirely. If Imagineering thinks the business side has set the budget too low for an attraction, tough. Then the business side will just buy some off-the-shelf attraction and ask decorating to theme it up a bit.

The irony? When you forget about upfront costs, as Disney has essentially done in Tokyo, you get more visitors and more revenue on the back end. When you try too hard to contain your upfront costs, as Disney's now doing elsewhere, the company ends up worse off, with fewer visitors and less revenue.

Theme parks, like Las Vegas casinos, are ultimately selling excess. More and better thrills. More and better food. More and better atmosphere. More and better excitement.

A theme park that doesn't deliver "more and better" excess delivers nothing. And should expect to earn nothing, as a result.

From Rob Oechsle
Posted April 7, 2002 at 3:44 PM
That is the best damn conscise answer and explanation I've ever read on the whole subject ! Thanks.

From Kevin Baxter
Posted April 8, 2002 at 4:36 AM
Well, it wasn't all that concise. <Smirk>

From Anonymous
Posted April 8, 2002 at 5:34 PM
Mr. MH here i say the hell with it and just focus on the American amusment parks. I have lived in Japan for 3 years and no doubt i went to there disneyland. One word Crapy. It needs up dates fast. And you don't even now what there saying its all in Japanese. I am just gald to come back here and see good real themeparks. Well i estimated give the New themepark about 8 years and the locals are going to whant another one. And quess what disney will say hey lets build another small only about 12-20 ride themepark and build one over seas(hience California Adventures) i mean look we get this California Adventures and then Paris gets an MGM studio look-a-like with a show with big explosions and cars fliping more then 3 times a day. And then Tokyo gets a new BIG themepark with lots of rides. People say its reallly nice and cool. Hey i am not trying to be racis but look at the facts Disney thinks they can through out "sequels every year" give us a small theme park and a couple of games and where HAPPY my @$$. We want Epcot to be more exciting and for DisneyLand get a couple of thrill rides and more dark rides. But no lets give it all overseas. Where if we want to see it we have to waste some 5,000 dollars just to get there on a plane then to eat and pay the tickets. I mean focus on us now Disney. We need more then a dinky theme park.

From Rob Oechsle
Posted April 9, 2002 at 3:35 AM
Dear Mr.MH,

We ARE focusing on American theme parks. That's exactly what Tokyo Disneyland, Disney Sea, and Universal Studios Japan are... AMERICAN THEME PARKS ! Just ask anybody in Japan. If they were JAPANESE theme parks, nobody would go.

From Anonymous
Posted April 9, 2002 at 2:26 PM
Mr. MH

I KNOW i meant focus on better DISNEY parks in AMERICA. If you look at the facts disney is more focused on foreign places. Heince the new park in Paris and the new one in Tokyo what did we get a sucky crapy one named California Adventures. SO that is what i meant

From Kevin Baxter
Posted April 9, 2002 at 7:55 PM
It is true that they need to focus on the American parks. But foreign parks help them focus on their stock. Unfortunately that is all that Disney cares about now, so as long as people continue to go to the American parks, they will continue to ignore them.

From Anonymous
Posted April 10, 2002 at 4:33 PM
Mr. MH

Thank you Kevin. What Disney needs to do is to reconize that we don't want dinky tacky parks that have more ballons then attractions. Sure profits will boom in Asia and Europe. And i beileve that is what disney wants to give us one little think a year. But focus more on foreign economy they are reiciving. I say that they destroy that California Adventures and build on to Disneyland and World.

From David Roberts
Posted April 15, 2002 at 11:15 AM
Disney us is loosing the plot and may have a big profit dive in the next two years as people will get fed up with disneys attitude to not investing in new attractions they will go to there opposition instead where they know that they will always find something new.

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