Sign in or Join the Community!

Always Check Your Hotel Receipts!

Universal Orlando: Key charge plan at Universal hotels might need a tune-up!

From Roy A
Posted April 13, 2013 at 8:25 AM
We ate at the Monster Cafe recently and bought the meal plan for seven people.
However the room key charge was not working (downtime).
So after two tries; I just gave my credit card to be swiped.
Quess what? I was charged 3 times for the same meal plan totals. With receipts, the Royal Pacific fixed the problem; however, had I not double checked noone would have been the wiser.
Guest relations was useless and I had to 'fix' the problem at the hotel.

This required vacation time and receipts of all three charges. (So Save those receipts).

This happened again at Island of Adventures at another gift store...key swipe ....nothing...but this time the vendor cancelled the transaction.

My advice would be just to use your credit card or pay cash until they work out the bugs in the key charge system.

And always check your charges the night before you leave.


This discussion has been archived, and is not accepting additional responses.

Most Popular U.S. Theme Parks

Walt Disney World's Magic Kingdom
Disneyland
Epcot
Disney's Animal Kingdom
Disney's Hollywood Studios
Disney California Adventure
Universal's Islands of Adventure
Universal Studios Florida
Universal Studios Hollywood

Popular International Parks

Tokyo Disneyland
Tokyo DisneySea
Disneyland Paris
Universal Studios Japan
Hong Kong Disneyland
Europa Park
Walt Disney Studios Paris
Efteling
Universal Studios Singapore

Features, News and Advice

The Wizarding World of Harry Potter
The Theme Park Insider Awards
What's Under Construction for 2015/6?
How to Stay Safe at a Theme Park

Books and Shirts

Theme Park Insider Visits Walt Disney World and Universal Orlando Theme Park Insider Visits The Wizarding World of Harry Potter

Stories from a Theme Park Insider Get Theme Park Insider Shirts and Hoodies

Archives

2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005 (Dec 27-31)
2005 (Jan-Dec 26)
2004