This comes up from time to time whenever we discuss Disney World's hotels, but should Disney outsource their operation, the way that Universal contracts with Loews to run its hotels?
Hard truth, but Disney's hotels simply do not provide the same quality of accommodations and finishes as other hotels in the same price class. That said, Disney's hotels are also located at Disney... so you're paying a premium for that.
Would Disney's hotels provide a better guest experience if they were run by a hotel company, with its efficiencies of scale in procurement, training and management? Perhaps. But Disney's making bank the way things are, so I don't see why the company would wish to change.
Also, Disney has a timeshare business, in addition to traditional hotels, which solidifies the case for keeping operations in house.
My take? Well, given a budget, I think the Universal hotels provide a better deal for the price, so there's that. I'd love to hear what other people think.Tweet
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