Universal Parks and Resorts is emailing another survey to its passholders and former customers, asking about the parks' potential repsonses to the novel coronavirus.
The surveys that Universal is sending are not all the same, so I thought it'd be interesting for TPI readers to check in here and report what as on their survey. Note that Universal is not asking respondents to keep the survey confidential, as they typically did with customer surveys before the virus.
I got a lot of questions about how much I was getting news about the virus and which sources I was turning to for information. They I got a hypothetical about the park being open at 25 percent capacity with all attractions operating and tickets at 25 percent off.
Others have reported hypotheticals with higher than usual prices, different capacity levels, and/or VIP/backstage features throw in.
What did you get in your survey, and what would you like to see Universal do to earn your business once its parks get the legal okay to reopen?Tweet
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