Using the system requires the official My Disney Experience app, which is available for iOS and Android. It's a must-have for Fastpass+, wait times, and navigating the park, so if you don't already have the app, download it, create an account and sign in. Then, when you are in the park and ready to eat, go to your account page and tap the "Order Food" option near the bottom of the screen.
The app will then show you a list of participating restaurants. Tap the one you want. (If you don’t know which one is closest to you, you can click that "pin and map" icon on the bottom right of the screen.)
Here are the restaurants currently offering mobile orders:
Once you've picked your restaurant, tap the "Order Food" option...
and you will see the time in which you can pick up your order.
Now, you'll need to "Build Your Order." Tap each item you want on the screen above, then confirm to add it.
When you are finished selecting your food and beverages, tap on "View My Order"
Select "Review Order Summary," and if your order is not what you wanted, press the back arrow.
Scroll all the way down for the purchase sign to be activated. The app will ask you to enter a credit card if you don’t have one stored already.
Select Purchase and then head on over to the restaurant. When you are almost there, open the app, go to your account page, tap "Order Food" again, then you will see a "My Orders" link.
Select your order, then tap "I’m Here, Prepare My Order."
You will receive a notification when your order is ready so head on over to Mobile Order Pickup window to get your food.
The final product:
Using the My Disney Experience app to order food was fantastic. The biggest plusses are that it saved me a good amount of time and I never had an issue with my order. I estimated I saved eight to 10 minutes of waiting in line when it came to ordering and picking up my food. It could have been longer, since I ordered at the start of the lunch hour rush. My food came out hot and my drinks were nice and cold.
Another great thing about the system is that I only waited two minutes for the restaurant to prepare my order. Granted, this ordering system is new and the Electric Umbrella became available last week, but I believe that this option always will be faster than waiting in line.
As far as my gripes about the system, it's hard to criticize that there were seemingly too many steps when using this app because each step helped ensure that I was accurately ordering everything that I wanted. Changing what I wanted or removing items was simple. My only real criticism is that there needs to be more restaurants. However, that will be addressed as Disney rolls out mobile ordering at more restaurants. Also note that Disney is planning to make additional payment options available in the future, including using the Disney Dining Plan.
Overall, I would use this system again in a heartbeat. In fact, I would go out of my way to order quick-serve only from restaurants with mobile ordering available. I conveniently can order what I wanted when I wanted. Who wants to wait in more lines? Add more time to riding rides and exploring the parks by ordering from the app.Tweet
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