The Walt Disney World Resort has posted its answers to some frequently asked questions following the resort's announcement that it will close its theme parks for the rest of the month, starting Monday.
The closure is part of a nationwide effort to stop the spread of the Covid-19 novel coronavirus, which has seen all other major theme park chains in the country close their parks temporarily, as well. But with thousands of visitors having booked stays and bought tickets for what would have been the start of the busy Spring Break season, lots of fans have questions about what to do next.
To address what's probably been the most-asked question about theme park tickets ever since parks started announcing closures, Walt Disney World has said that it will extend its annual passes by the number of days that the park is closed. That means that AP holders will get the full number of park days that they paid for with their pass.
Second, Walt Disney World will extend the valid use period for certain date-specific or multi-date tickets. Tickets with remaining unused days and a valid use period during the period of March 15-31 automatically will be extended for use through December 15, 2020. If you have a completely unused ticket, you may apply the value of that ticket to the purchase of another ticket to be used at a future date. Also, the deadline to use Florida Resident Discovery Disney tickets is now extended until July 31.
Next, if you had tickets to any hard-ticket event scheduled during the shutdown, including Disney After Hours or Disney Early Morning Magic, you will get an automatic refund. Other prepaid in-park experiences that were reserved for the shutdown period, such as Droid Depot, will be refunded automatically as well. All Fastpasses during the shutdown are automatically canceled. (Sorry, no Gplden Fastpasses for use later.)
For hotel guests, Disney has waived all of its cancellation or change fees up to planned check-in dates before June 30. If you have not checked in for a stay March 16-31, you can change or cancel your hotel reservation up until your check-in date. But if you no-show for stays with a check-in during that period, Disney says it will refund you automatically within seven days of the scheduled check-in if you booked with them. If you used a travel agent, check with your agent.Tweet
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