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Robert Niles
Editor

Ride Review: The Hogwarts Express at Universal Orlando Resort

Published: June 21, 2014 at 10:51 PM

As Universal Orlando's new Wizarding World of Harry Potter - Diagon Alley breaks new ground for theme park lands, the accompanying Hogwarts Express might best be considered as breaking walls within the theme park industry.

We reviewed Diagon Alley earlier this week, praising it for its unprecedented attention to detail. While we've written about the Hogwarts Express as part of the Diagon Alley project, it's really not part of the Diagon Alley land within the park. Universal's Hogwarts Express connects the two Wizarding Worlds via stations adjacent to those lands, in Islands of Adventure and Universal Studios Florida. The Express train is, inside and out, a faithful visual recreation of the Jacobite locomotive and coaches featured in the Harry Potter films. It leaves from Universal Studios Florida via the Kings Cross station located adjacent to Diagon Alley's London facade.

Kings Cross

And it's inside that Kings Cross station where the Hogwarts Express station breaks its first wall — the wall between the Wizarding and "Muggle" (non-magical) worlds. Kings Cross stands firmly in the Muggle world, and Universal has faithfully recreated a London train station, complete with uniformed attendants, directional signs and brickwork straight from the original Kings Cross station in London.

At the real Kings Cross
The Platform 9 3/4 photo opportunity at the actual Kings Cross station in London.

The Universal team members at the Kings Cross entrance played their roles perfectly this week, commenting with bewilderment at visitors' "strange sticks" and "funny robes." As Muggles, they know nothing of the Wizarding World, so of course they shouldn't recognize magic wands and house robes when the see witches and wizards with them. Yet the ride attendants will send visitors down the tunnel toward platforms nine and 10, figuring that these strange people will just need to see for themselves that there is no "Platform 9 3/4."

Once you get upstairs to those platforms, you will find that Universal has crafted a nifty effect to allow visitors to pass through that wall that separates the Muggle and Wizard worlds. It's a Pepper's Ghost-style mirror effect that allows people in the queue to see those ahead seemingly pass through a solid brick wall to that Platform 9 3/4. (See it in the video below.) And here, Universal breaks another wall with the Hogwarts Express — that "wall" that separates audience from performer.

Universal long ago claimed audience participation in its shows as part of its identity. But it's one thing to pick someone from the audience to play "Mother" in Psycho or an extra in a fake Rice-A-Roni commercial (to cite two roles I've played over the years in Universal attractions as an audience volunteer), it's much more ambitious to cast everyone in the queue as individuals players in a practical special effect. Yet each person walking through the queue gets his or her chance to walk through that wall. (While those behind will see you disappear through the wall, you'll simply walk through a zig-zag in the queue, as a whooshing sound plays over the speakers in the ceiling and the mirrors do their work with your reflection.)

Once around that corner, you're on Platform 9 3/4 from the Harry Potter films, with wizards and witches wearing Hogwarts Express conductor costumes, instead of the British Rail costumes on the "Muggle" attendants you encountered before.

Hogwarts Express train

You'll soon board the train for your seat in the eight-passenger compartments that look just like those Harry, Ron, and Hermione occupied in Harry Potter and the Sorcerers (or Philosophers) Stone. Now it's time for you to journey, as they did, from Muggle London to the wizarding village of Hogsmeade and the Hogwarts School of Witchcraft and Wizardry.

Hogwarts Express compartment

And now Universal breaks yet another wall — a conceptual one that traditionally has defined theme parks as distinct destinations. It's become convention for theme park attractions to drop you off at or very near the same point where you boarded the ride, so it's a bit disorienting when you exit the Hogwarts Express and find that you're not only in a different train station — you're in a different theme park.

Some fans have complained about Universal requiring visitors to have bought a park-to-park ticket to ride the Hogwarts Express. They've grown accustomed to saving money by declining "park-to-park" or "park-hopper" options and enjoying one park per day. But Universal's breaking the walls that separate theme parks, to reinvent its Orlando resort as single destination where its two theme parks are joined as one by the Wizarding World of Harry Potter that spans both. Yes, that forces a different pricing structure, but it opens new creative possibilities in return.

It's silly for visitors to consider at the one-day price for Universal Orlando's park-to-park tickets (currently $136 for visitors age 10 and older). Unless you're staying at a Universal Orlando hotel where you get unlimited Universal Express front-of-line access, there's no way to see all that the resort's parks have to offer in a single day, making such a purchase a poor value. And even with unlimited Express access, one day would offer only a hectic rush of merely the highlights, anyway. The far better buys are the two- and three-day park-to-park tickets (at $176 and $186, respectively), which allow you to treat these two parks within walking distance as one, with enough time and flexibility to enjoy both.

So if you want the full experience of The Wizarding World of Harry Potter, you're going to have to experience it on Universal's terms, and that means a park-to-park ticket. But Universal is delivering extraordinary value in return for that purchase, giving you the best themed land in the world as well as a captivating new ride in the Hogwarts Express that presents a delightful transit between Universal Studios Florida's London and Islands of Adventure's Scottish highlands. As we wrote earlier this week, "the effect of watching the English and Scottish countrysides pass is utterly convincing, with physical space between the train windows and the passing scenes. While seats in the middle of the train compartments offer the ideal views, there's enough parallax effect that the scenery convinces from every seat. And don't neglect to turn around when you hear voices in the corridor. You'll find the shadows of familiar characters walking down the corridors as you ride."

The Hogwarts Express offers distinct journeys in each direction, with encounters with the Weasley twins, Buckbeak, and the Knight Bus on the return trip to London, in place of the encounters seen in the video above, which shows the trip from Kings Cross to Hogsmeade.

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Replies (11)

173.57.46.234

Published: June 22, 2014 at 5:02 AM

This Hogwarts Express attraction from the theming from the begining of the outer facade is an E Ticket attraction.
The idea that the express takes you to another park is fantastic. Rather than leaving guests at another area 600 feet away, you actually are at another destination, at another distinct location. This adds to the success of the ride.
Yes, there's a dollar benefit to Universal but that part shouldn't bother any guest as all should be purchasing Annual Passes anyway.
Seems Universal hasn't just moved the needle. Universal has taken the needle from WDW, moved the needle with Hogsmead, and now moved the needle twice beyond WDW.
Universal has raised the bar on itself twice in the last 3 years while, during the same 3 years, WDW built a cute children's coaster.
Universal grew 14% last year, AK grew 2%, DS grew 2%, and Epcot grew 1.5%.
Magic Kingdom will always be king but do you think after a full year of Potter, Transformers, Despicable Me, Springfield, King Kong, etc, that Uni might pass some of these rather half day and stale WDW parks?
James Rao
Writer

Published: June 22, 2014 at 5:51 AM

"The Hogwarts Express offers distinct journeys in each direction..."

You have cemented my decision to hold out for the eventual one-park-per-day round trip option. It is not only a fiscally sound choice, but one that offers the most comprehensive journey to boot.

Again, Mr. Niles, thank you for all the great Hogwarts coverage this past week. From the twitter posts, to the in depth articles, to the energetic and fun videos, you have done an amazing job of bringing Diagon Alley to life for those of us without media credentials. Very much appreciated.

Now I just need someone to cast an "Obliviate" spell on me so I forget everything I have read and seen over the last week, then the expansion will seem brand new to me when I visit! ;)

Rob Pastor

Published: June 22, 2014 at 6:48 AM

Robert: Would you rank Hogwarts Express as a D or E ticket attraction, including it's superb queues? Also, did you time the ride, from boarding to departure? Just curious.
Eric Malone

Published: June 22, 2014 at 7:05 AM

"there's no way to see all that the resort's parks have to offer in a single day"

That's funny, I've done this several times. Guess I'm just that amazing. ;)

68.82.9.234

Published: June 22, 2014 at 8:45 AM

James, I honestly don't think you're ever going to see that option.
David Brown

Published: June 22, 2014 at 9:25 AM

Universal can grow 14% in a year because it's so far behind Disney and it has potential for growth.

Everything we see in the actions of Disney says that they have calculated that they are pretty close to the maximum attendances they can expect to achieve and are therefore focussed on a) improving the guest experience within what they already have and b)extracting more money from those guests. Hence the magic arm-bands. And it's working for them...

Universal's growth is great. I look forward to the day when there is a choice of two theme park resorts that offer enough attractions to justify staying a week at each. But that day is still quite a long way off, despite the incredible achievements of Universal in the last few years.

Daniel Etcheberry
Writer

Published: June 22, 2014 at 9:49 AM

Is the train wheelchair accessible?

My hope is that in the future it will offer the option of a round trip.

There are videos of this ride online, but I cannot find a single one for the Gringotts one.

Robert Niles
Editor

Published: June 22, 2014 at 4:42 PM

Eric, that was *before* the Diagon Alley crowds hit.
Gabriel Schroll

Published: June 22, 2014 at 5:40 PM

I'm sorry, but nobody is going to convince me that this is not an E-Ticket ride.

I would love to see WDW create an immersive Star Wars area, which would include some kind of loading area similar to Star Tours, but instead of taking place entirely within a building, it would be a monorail station that would escort guests to EPCOT's World Showcase, where a new "country" would be added - another Star Wars planet.

I know that's completely illogical for many reasons. But DHS and EPCOT could use a boost, and this would help both parks. Plus I know monorail tracks aren't cheap, so connecting the two parks that are closest to one another would make the most sense. Also, having what would now be three park entrances at EPCOT would be complete overkill, so...

WDW could look at connecting Star Wars land at DHS with Avatar land at Animal Kingdom? They'd make good bedfellows, so to speak. And in my opinion, those two parks are the ones that take the least amount of time to get through so you could conceivably start at AK in the morning while setting up evening Fast Passes at DHS.

I'm just throwing things at the wall to see if anything sticks.

When it comes right down to it, Universal will never surpass any of the Disney parks until or unless they can add a third gate. That would be monumental.

Until then, I think of them kind of as the little engine that could.

108.184.206.15

Published: June 22, 2014 at 7:59 PM

Two days at Universal means minus two days at Disney. It may also mean passing Disney entirely, because as Walt knew, people keep coming back to see something new, and now that's Universal. Universal has also raised the bar for immersiveness, so anything that Disney does must meet the same standard, and that's good for Disney fans. It's time for a management change at Disney to let go of the geniuses behind My Magic Plus, and bring back Matt Ouimet.
O T

Published: June 23, 2014 at 1:25 AM

@Daniel Etcheberry
Yes, the Hogwarts Express is accessible for wheelchairs for people who can't transfer. As is Harry Potter and the escape from Gringots bank. You can do the queue fine in a wheelchair. After the fake elevator ride you pick up your 3D glasses and where everyone goes up the stairs you can take a real elevator to the loading platform. You need to be able to transfer to the ride vehicle, wheelchairs are not able to enter the ride due to it's intensity.
Hope that helps.

Thank you to Theme Park Insider for your amazing coverage. I'm sure to visit this amazing addition as soon as possible!

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