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Introducing Robert's rules of theme park operations

Introducing Robert's rules of theme park operations

June 26, 2017, 3:59 PM · Many theme park fans idolize designers — and that's wonderful. The creative minds who design theme park attractions deserve the adoration of fans for the experiences they develop. Great design work can elevate a theme park attraction from the relatively simple physical sensation of a carnival ride into an emotional experience that engages your spirit and mind in ways that you'll be reliving for years.

But a great design does not ensure a great experience on a theme park attraction. For that, a ride or show needs effective operations. Without a well-trained, swift-thinking ops crew running the show, even the best attractions can provide a miserable experience for theme park guests. Based on my experience working in theme park ops and observing theme park operations as a customer and reporter, here are my rules for an effectively-designed attraction operation. Keep reading...

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Celebrating the 20th anniversary of the birth of the Wizarding World

June 26, 2017, 12:07 PM · Today marks the 20th anniversary of the debut of the world's most compelling modern entertainment franchise. On June 26, 1997, Bloomsbury published Harry Potter and the Philosopher's Stone in the United Kingdom. The book would come to America the next year, under the title Harry Potter and the Sorcerer's Stone. While the first printing of the UK edition ran just 500 copies, 10 years later, the seventh and final book in the Harry Potter series, Harry Potter and the Deathly Hallows, would sell 11 million copies... in the first 24 hours of its release.

The Harry Potter franchise would spawn eight movies, with another, spin-off trilogy in progress. And it has provided theme park fans with four beloved new lands at Universal theme parks in Orlando, Hollywood, and Osaka, Japan — attractions that would drive Universal's parks to record popularity and profitability.

Why is Harry Potter so beloved by so many fans? Keep reading...

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Plans filed for site work at Walt Disney World's France pavilion

June 23, 2017, 4:42 PM · The Reedy Creek Improvement District today filed a permit with the South Florida Water Management District for a project that covers the entire "back of house" area behind, and next to, Epcot's France pavilion. While that doesn't sound especially exciting on its own, the modification would be a necessary first step toward a new construction project on the site. Say hello to my little friend... Ratatouille? Keep reading...

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